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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Satisfaction Survey (Housing)

  • Global Advertising Campaign

  • Revitalising Existing Brand

  • Understanding the use of Temporary Labour

  • Broker Relationship Survey

  • Cathedral Visitor Survey

  • Multi-national Usage & Attitude Survey

  • Engaging adults back into education

  • Tourism Focus Groups

  • Understanding the Sales Journey Experience from both sides

  • Marketing consultancy for direct insurance

  • Help Desk Mystery Shopping

  • Driving business growth

  • Sentencers' Satisfaction Survey

  • Development of the Direct Offering

  • Visitor Survey

  • Brand Image Research

  • Brand Development

  • Public Consultation - Waste

  • Strategic Brand Development

  • Adult Home Care Tracking Product Development

  • Plasterboard Packaging Research

  • Public Consultation - Council Tax

  • Understanding Customer Pricing

  • Housing Scheme Test

  • Website Development

  • Affinities Partner

  • Reader Satisfaction

  • Product Development using Ethnography

  • Competitor Mystery Shopping

  • International Competitor Mystery Shopping

  • Benchmarking Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Loyalty Scheme

  • Communication: New and existing financial products

  • New Expert Information Product

  • Brand Development & Product Screening

  • Understanding Attrition

  • Audience Development Plan

  • Luxury In-store Display

  • Staff Surveys

  • Mixed Media Advertising Analysis

  • International Satisfaction & Development

  • Prototype Evaluation

  • Trade-off Pricing Research

  • Understanding Local Business Needs

  • Comms testing alongside NPD

  • Compliance Mystery Shopping

  • Developing marketing materials for new products

  • Service Delivery Mystery Shopping

  • Sports Facility Survey

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us