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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Website Development

  • Communication: New and existing financial products

  • Plasterboard Packaging Research

  • Marketing consultancy for direct insurance

  • Revitalising Existing Brand

  • International Satisfaction & Development

  • New Expert Information Product

  • Comms testing alongside NPD

  • Adult Home Care Tracking Product Development

  • Understanding Customer Pricing

  • Representative panel building

  • Competitor Mystery Shopping

  • Brand Development

  • Multi-national Usage & Attitude Survey

  • Sentencers' Satisfaction Survey

  • Reader Satisfaction

  • Sports Facility Survey

  • Financial Brand Satisfaction Tracking

  • Compliance Mystery Shopping

  • Public Consultation - Council Tax

  • Driving business growth

  • Engaging adults back into education

  • Visitor Survey

  • Luxury In-store Display

  • Cathedral Visitor Survey

  • Tourism Focus Groups

  • Broker Relationship Survey

  • Satisfaction Survey (Housing)

  • International Competitor Mystery Shopping

  • Strategic Brand Development

  • Audience Development Plan

  • Prototype Evaluation

  • Help Desk Mystery Shopping

  • Staff Surveys

  • Product Development using Ethnography

  • Understanding Attrition

  • Global Advertising Campaign

  • Mixed Media Advertising Analysis

  • Service Delivery Mystery Shopping

  • Understanding the use of Temporary Labour

  • Trade-off Pricing Research

  • Understanding Local Business Needs

  • Brand Image Research

  • Development of the Direct Offering

  • Affinities Partner

  • Loyalty Scheme

  • Brand Development & Product Screening

  • Benchmarking Mystery Shopping

  • Understanding the Sales Journey Experience from both sides

  • Housing Scheme Test

  • Developing marketing materials for new products

  • Public Consultation - Waste

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us