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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Reader Satisfaction

  • Sports Facility Survey

  • Comms testing alongside NPD

  • Communication: New and existing financial products

  • Mixed Media Advertising Analysis

  • Brand Image Research

  • Housing Scheme Test

  • Strategic Brand Development

  • Broker Relationship Survey

  • Brand Development

  • Website Development

  • Help Desk Mystery Shopping

  • Affinities Partner

  • Adult Home Care Tracking Product Development

  • Loyalty Scheme

  • Public Consultation - Waste

  • Plasterboard Packaging Research

  • Understanding the use of Temporary Labour

  • Staff Surveys

  • Prototype Evaluation

  • Marketing consultancy for direct insurance

  • Trade-off Pricing Research

  • Revitalising Existing Brand

  • Global Advertising Campaign

  • Driving business growth

  • Representative panel building

  • International Satisfaction & Development

  • Understanding Customer Pricing

  • Development of the Direct Offering

  • Understanding Local Business Needs

  • Tourism Focus Groups

  • Satisfaction Survey (Housing)

  • Sentencers' Satisfaction Survey

  • Service Delivery Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • New Expert Information Product

  • Product Development using Ethnography

  • Multi-national Usage & Attitude Survey

  • Luxury In-store Display

  • Engaging adults back into education

  • Public Consultation - Council Tax

  • Cathedral Visitor Survey

  • International Competitor Mystery Shopping

  • Developing marketing materials for new products

  • Benchmarking Mystery Shopping

  • Visitor Survey

  • Understanding Attrition

  • Understanding the Sales Journey Experience from both sides

  • Compliance Mystery Shopping

  • Audience Development Plan

  • Brand Development & Product Screening

  • Competitor Mystery Shopping

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us