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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Understanding the Sales Journey Experience from both sides

  • Strategic Brand Development

  • Public Consultation - Council Tax

  • Luxury In-store Display

  • Satisfaction Survey (Housing)

  • Prototype Evaluation

  • Understanding Attrition

  • Adult Home Care Tracking Product Development

  • Public Consultation - Waste

  • Cathedral Visitor Survey

  • Website Development

  • Audience Development Plan

  • Driving business growth

  • Understanding Local Business Needs

  • Help Desk Mystery Shopping

  • Trade-off Pricing Research

  • Development of the Direct Offering

  • Comms testing alongside NPD

  • Brand Development

  • Sports Facility Survey

  • Loyalty Scheme

  • Engaging adults back into education

  • Product Development using Ethnography

  • Communication: New and existing financial products

  • Revitalising Existing Brand

  • Sentencers' Satisfaction Survey

  • Visitor Survey

  • International Competitor Mystery Shopping

  • Developing marketing materials for new products

  • Broker Relationship Survey

  • Understanding the use of Temporary Labour

  • Reader Satisfaction

  • Plasterboard Packaging Research

  • Affinities Partner

  • Benchmarking Mystery Shopping

  • Staff Surveys

  • International Satisfaction & Development

  • Service Delivery Mystery Shopping

  • Compliance Mystery Shopping

  • Tourism Focus Groups

  • Housing Scheme Test

  • Brand Image Research

  • Global Advertising Campaign

  • Brand Development & Product Screening

  • Financial Brand Satisfaction Tracking

  • New Expert Information Product

  • Multi-national Usage & Attitude Survey

  • Mixed Media Advertising Analysis

  • Marketing consultancy for direct insurance

  • Understanding Customer Pricing

  • Competitor Mystery Shopping

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us