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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Service Delivery Mystery Shopping

  • Global Advertising Campaign

  • Revitalising Existing Brand

  • Engaging adults back into education

  • International Satisfaction & Development

  • Product Development using Ethnography

  • Brand Development

  • Cathedral Visitor Survey

  • Visitor Survey

  • Loyalty Scheme

  • Prototype Evaluation

  • Multi-national Usage & Attitude Survey

  • Sports Facility Survey

  • Developing marketing materials for new products

  • Staff Surveys

  • Housing Scheme Test

  • Benchmarking Mystery Shopping

  • Driving business growth

  • Strategic Brand Development

  • Marketing consultancy for direct insurance

  • New Expert Information Product

  • Brand Development & Product Screening

  • Broker Relationship Survey

  • Competitor Mystery Shopping

  • Reader Satisfaction

  • Public Consultation - Waste

  • Trade-off Pricing Research

  • Understanding the Sales Journey Experience from both sides

  • Help Desk Mystery Shopping

  • Understanding Attrition

  • Representative panel building

  • Communication: New and existing financial products

  • Adult Home Care Tracking Product Development

  • Development of the Direct Offering

  • Mixed Media Advertising Analysis

  • Satisfaction Survey (Housing)

  • International Competitor Mystery Shopping

  • Understanding Local Business Needs

  • Brand Image Research

  • Audience Development Plan

  • Website Development

  • Comms testing alongside NPD

  • Plasterboard Packaging Research

  • Understanding Customer Pricing

  • Understanding the use of Temporary Labour

  • Luxury In-store Display

  • Public Consultation - Council Tax

  • Sentencers' Satisfaction Survey

  • Tourism Focus Groups

  • Compliance Mystery Shopping

  • Affinities Partner

  • Financial Brand Satisfaction Tracking

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us