Skip navigation

What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Communication: New and existing financial products

  • Strategic Brand Development

  • Marketing consultancy for direct insurance

  • Satisfaction Survey (Housing)

  • Compliance Mystery Shopping

  • Global Advertising Campaign

  • Website Development

  • Understanding the Sales Journey Experience from both sides

  • Tourism Focus Groups

  • International Satisfaction & Development

  • Understanding Attrition

  • Help Desk Mystery Shopping

  • New Expert Information Product

  • Engaging adults back into education

  • Affinities Partner

  • Staff Surveys

  • Cathedral Visitor Survey

  • Broker Relationship Survey

  • Sentencers' Satisfaction Survey

  • Sports Facility Survey

  • Understanding the use of Temporary Labour

  • Plasterboard Packaging Research

  • Trade-off Pricing Research

  • Loyalty Scheme

  • Reader Satisfaction

  • Prototype Evaluation

  • International Competitor Mystery Shopping

  • Benchmarking Mystery Shopping

  • Brand Development

  • Public Consultation - Council Tax

  • Audience Development Plan

  • Understanding Customer Pricing

  • Luxury In-store Display

  • Brand Development & Product Screening

  • Multi-national Usage & Attitude Survey

  • Competitor Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Comms testing alongside NPD

  • Understanding Local Business Needs

  • Developing marketing materials for new products

  • Mixed Media Advertising Analysis

  • Revitalising Existing Brand

  • Service Delivery Mystery Shopping

  • Brand Image Research

  • Development of the Direct Offering

  • Visitor Survey

  • Adult Home Care Tracking Product Development

  • Driving business growth

  • Housing Scheme Test

  • Public Consultation - Waste

  • Product Development using Ethnography

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us