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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Financial Brand Satisfaction Tracking

  • Strategic Brand Development

  • Driving business growth

  • Product Development using Ethnography

  • Visitor Survey

  • Adult Home Care Tracking Product Development

  • Benchmarking Mystery Shopping

  • Prototype Evaluation

  • Understanding Customer Pricing

  • Plasterboard Packaging Research

  • Developing marketing materials for new products

  • Trade-off Pricing Research

  • Understanding Attrition

  • Brand Development & Product Screening

  • Mixed Media Advertising Analysis

  • Public Consultation - Council Tax

  • Staff Surveys

  • Sentencers' Satisfaction Survey

  • Reader Satisfaction

  • New Expert Information Product

  • Cathedral Visitor Survey

  • Brand Image Research

  • Development of the Direct Offering

  • Compliance Mystery Shopping

  • Audience Development Plan

  • Competitor Mystery Shopping

  • Communication: New and existing financial products

  • Affinities Partner

  • International Satisfaction & Development

  • Luxury In-store Display

  • Housing Scheme Test

  • Service Delivery Mystery Shopping

  • Understanding the Sales Journey Experience from both sides

  • Brand Development

  • Broker Relationship Survey

  • Comms testing alongside NPD

  • Help Desk Mystery Shopping

  • Global Advertising Campaign

  • Website Development

  • Engaging adults back into education

  • Loyalty Scheme

  • Understanding the use of Temporary Labour

  • Marketing consultancy for direct insurance

  • Satisfaction Survey (Housing)

  • Revitalising Existing Brand

  • International Competitor Mystery Shopping

  • Understanding Local Business Needs

  • Tourism Focus Groups

  • Sports Facility Survey

  • Multi-national Usage & Attitude Survey

  • Public Consultation - Waste

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us