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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • International Competitor Mystery Shopping

  • Tourism Focus Groups

  • Public Consultation - Waste

  • Revitalising Existing Brand

  • Developing marketing materials for new products

  • Adult Home Care Tracking Product Development

  • Understanding Customer Pricing

  • Mixed Media Advertising Analysis

  • Financial Brand Satisfaction Tracking

  • Website Development

  • Satisfaction Survey (Housing)

  • Help Desk Mystery Shopping

  • Affinities Partner

  • Representative panel building

  • Luxury In-store Display

  • Audience Development Plan

  • Communication: New and existing financial products

  • Cathedral Visitor Survey

  • Engaging adults back into education

  • Sentencers' Satisfaction Survey

  • Loyalty Scheme

  • Broker Relationship Survey

  • Driving business growth

  • Sports Facility Survey

  • Global Advertising Campaign

  • Compliance Mystery Shopping

  • Competitor Mystery Shopping

  • Marketing consultancy for direct insurance

  • Comms testing alongside NPD

  • International Satisfaction & Development

  • Trade-off Pricing Research

  • New Expert Information Product

  • Reader Satisfaction

  • Public Consultation - Council Tax

  • Housing Scheme Test

  • Staff Surveys

  • Plasterboard Packaging Research

  • Understanding Local Business Needs

  • Multi-national Usage & Attitude Survey

  • Understanding Attrition

  • Strategic Brand Development

  • Understanding the Sales Journey Experience from both sides

  • Product Development using Ethnography

  • Development of the Direct Offering

  • Benchmarking Mystery Shopping

  • Visitor Survey

  • Understanding the use of Temporary Labour

  • Prototype Evaluation

  • Brand Image Research

  • Service Delivery Mystery Shopping

  • Brand Development

  • Brand Development & Product Screening

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us