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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Sports Facility Survey

  • New Expert Information Product

  • Public Consultation - Waste

  • Developing marketing materials for new products

  • Trade-off Pricing Research

  • Public Consultation - Council Tax

  • Competitor Mystery Shopping

  • Understanding Customer Pricing

  • Adult Home Care Tracking Product Development

  • Development of the Direct Offering

  • Understanding the Sales Journey Experience from both sides

  • Visitor Survey

  • Luxury In-store Display

  • Website Development

  • Brand Development & Product Screening

  • Staff Surveys

  • Global Advertising Campaign

  • Compliance Mystery Shopping

  • International Satisfaction & Development

  • Mixed Media Advertising Analysis

  • Understanding Local Business Needs

  • Reader Satisfaction

  • Cathedral Visitor Survey

  • Prototype Evaluation

  • Satisfaction Survey (Housing)

  • Multi-national Usage & Attitude Survey

  • Understanding the use of Temporary Labour

  • Affinities Partner

  • Service Delivery Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Housing Scheme Test

  • Engaging adults back into education

  • Sentencers' Satisfaction Survey

  • Revitalising Existing Brand

  • International Competitor Mystery Shopping

  • Audience Development Plan

  • Product Development using Ethnography

  • Brand Image Research

  • Understanding Attrition

  • Marketing consultancy for direct insurance

  • Strategic Brand Development

  • Benchmarking Mystery Shopping

  • Comms testing alongside NPD

  • Tourism Focus Groups

  • Brand Development

  • Plasterboard Packaging Research

  • Driving business growth

  • Broker Relationship Survey

  • Help Desk Mystery Shopping

  • Communication: New and existing financial products

  • Loyalty Scheme

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us