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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Trade-off Pricing Research

  • Affinities Partner

  • Understanding Attrition

  • Prototype Evaluation

  • Understanding Customer Pricing

  • Tourism Focus Groups

  • Staff Surveys

  • Housing Scheme Test

  • Website Development

  • Public Consultation - Waste

  • Public Consultation - Council Tax

  • Mixed Media Advertising Analysis

  • Brand Image Research

  • Cathedral Visitor Survey

  • Multi-national Usage & Attitude Survey

  • Representative panel building

  • New Expert Information Product

  • Understanding the use of Temporary Labour

  • Strategic Brand Development

  • Brand Development & Product Screening

  • Sentencers' Satisfaction Survey

  • Visitor Survey

  • Product Development using Ethnography

  • Competitor Mystery Shopping

  • Audience Development Plan

  • International Competitor Mystery Shopping

  • Help Desk Mystery Shopping

  • Comms testing alongside NPD

  • International Satisfaction & Development

  • Compliance Mystery Shopping

  • Marketing consultancy for direct insurance

  • Communication: New and existing financial products

  • Plasterboard Packaging Research

  • Developing marketing materials for new products

  • Understanding Local Business Needs

  • Financial Brand Satisfaction Tracking

  • Global Advertising Campaign

  • Broker Relationship Survey

  • Engaging adults back into education

  • Understanding the Sales Journey Experience from both sides

  • Satisfaction Survey (Housing)

  • Adult Home Care Tracking Product Development

  • Brand Development

  • Reader Satisfaction

  • Benchmarking Mystery Shopping

  • Luxury In-store Display

  • Service Delivery Mystery Shopping

  • Sports Facility Survey

  • Loyalty Scheme

  • Driving business growth

  • Development of the Direct Offering

  • Revitalising Existing Brand

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us