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About Us

How our unique approach helps you make better decisions.

From passion to insight

Phoenix MRC was founded in 1994 to create a new kind of marketing consultancy. We turn passion into insight. We mobilise your company to change and grow. We believe in high standards and tailoring the best solution for your requirements, so you get better results.

Understanding what you need

The best insights start from the right approach. We work hard to understand your business and research objectives so we can create a bespoke solution. Our wide experience across the range of today's research and marketing techniques provides a full set of tools for us to deliver outstanding results.

A creative approach that fits 

Your problems and objectives are unique. So is our solution. We create precisely the right methodology for each project. That could be revitalising your CX, using traditional insight methods, emerging technologies, or a mix that's just right for your business. From simple surveys to analytical modeling, from mystery shopping to co-creation, re-developing brand strategy, to communications, customer satisfaction and product development.

The highest standards

We're ISO accredited but that's just the start. ISO 20252 standards set the minimum benchmark for our quality. Our passion and commitment set the limit.

Quality because we have always recruited, trained and managed our own field force. Quality supported by specialist market research software, awareness of latest developments and experience in complex analysis. Quality because that's how we get results. Find out how

Real world understanding

Insight starts with data but ends with real world understanding. We present our results not just as individual facts but as a complete picture. We find the story behind the data, giving you informed recommendations and pragmatic implementation plans. So you can apply them in the real world.

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AIP Japan, Alfred Dunhill, Almond Board of California, AMC, Amersham PCT, Arup , Avon & Somerset Probation Trust, Barclays, Benjys, Birthdays, Brann Direct, Brent Housing Partnership, Bristol Airport, British Gypsum, British Oxygen, Brown-Forman Intl., Bupa International, Channel Island Milk, Chelsea Building Society, Cirencester Friendly Society, CME-KHBB, DEFRA, Direct Insurers' Forum, Domino, Eagle Star, Eastbourne Borough Council, Efficience3, Endsleigh Insurance, EuroDisney, Eurotunnel, Expedia, Exxon, Florette, Flowers & Plants Association, Friends Life, Friends Provident, Getty Images, Gloucester Cathedral, Gloucester County Council, Gloucestershire County Council, Golden Virginia, Grand Metropolitan/ Diageo, Halifax, Harrods Menswear, Heinz, Hyundai, Imperial Tobacco, Informa plc (HI Mag), International Distillers & Vintners, Jaffa, K Advertising, Kohler Mira, Legal & General, Lincolnshire Life Museum, London Borough of Enfield, L'Oreal, Loseley, McCann Erickson, , McDonalds, More Th>n, NHS, Panztel, Parker Pens, Perkins Engines,  Provident Financial, Prudential, Red Kite Farms, Reed Employment, Royal & Sun Alliance, S&P Global Platts, Saint Gobain, SALC, Shakespeare Birthplace Trust, South African Tourism, SuperDrug, Surrey and HOE TECS, TCC Global, TfL, The AA, Total, Toyota, Training & enterprise councils, University of Gloucestershire, Unum, Veterinary Medicines Directorate, Volvo, Walls, West Midlands RDA, Weston Beamor, Wine development board, Woolworths, Worcester City Council, Worcestershire County Council, WWAV Rapp Collins and Zurich Financial services, amongst many others.

Join our client list

Contact us today to find out how we can help your business.

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Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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