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It takes a mindset that's open to seeing and respecting cultural differences.

Understanding when 'Oui' means 'Non'

Not everyone 'gets' international research. With an international team of researchers, Phoenix MRC is well placed and experienced in tuning in to differences across boundaries. From the Far East, across Europe to the Americas we have the expertise to carry out research and turn the findings from around the world into insights you can understand and implement internationally.

Case Studies

  • Satisfaction Survey (Housing)

  • Product Development using Ethnography

  • Understanding Attrition

  • Sports Facility Survey

  • Trade-off Pricing Research

  • Public Consultation - Council Tax

  • Communication: New and existing financial products

  • Reader Satisfaction

  • Developing marketing materials for new products

  • Housing Scheme Test

  • Engaging adults back into education

  • Affinities Partner

  • Multi-national Usage & Attitude Survey

  • International Satisfaction & Development

  • Sentencers' Satisfaction Survey

  • Representative panel building

  • Understanding Local Business Needs

  • Plasterboard Packaging Research

  • Compliance Mystery Shopping

  • Public Consultation - Waste

  • Prototype Evaluation

  • Competitor Mystery Shopping

  • Understanding Customer Pricing

  • New Expert Information Product

  • Mixed Media Advertising Analysis

  • Luxury In-store Display

  • Cathedral Visitor Survey

  • Broker Relationship Survey

  • Understanding the Sales Journey Experience from both sides

  • Strategic Brand Development

  • Marketing consultancy for direct insurance

  • Driving business growth

  • Brand Development

  • Financial Brand Satisfaction Tracking

  • Global Advertising Campaign

  • Staff Surveys

  • Tourism Focus Groups

  • Help Desk Mystery Shopping

  • Audience Development Plan

  • Visitor Survey

  • International Competitor Mystery Shopping

  • Website Development

  • Revitalising Existing Brand

  • Comms testing alongside NPD

  • Understanding the use of Temporary Labour

  • Brand Development & Product Screening

  • Service Delivery Mystery Shopping

  • Development of the Direct Offering

  • Loyalty Scheme

  • Brand Image Research

  • Adult Home Care Tracking Product Development

  • Benchmarking Mystery Shopping

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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