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It takes a mindset that's open to seeing and respecting cultural differences.

Understanding when 'Oui' means 'Non'

Not everyone 'gets' international research. With an international team of researchers, Phoenix MRC is well placed and experienced in tuning in to differences across boundaries. From the Far East, across Europe to the Americas we have the expertise to carry out research and turn the findings from around the world into insights you can understand and implement internationally.

Case Studies

  • Sports Facility Survey

  • Engaging adults back into education

  • Competitor Mystery Shopping

  • Service Delivery Mystery Shopping

  • Understanding Local Business Needs

  • Luxury In-store Display

  • Communication: New and existing financial products

  • Benchmarking Mystery Shopping

  • Loyalty Scheme

  • Mixed Media Advertising Analysis

  • Comms testing alongside NPD

  • Help Desk Mystery Shopping

  • Housing Scheme Test

  • Compliance Mystery Shopping

  • Trade-off Pricing Research

  • Staff Surveys

  • Affinities Partner

  • Adult Home Care Tracking Product Development

  • Multi-national Usage & Attitude Survey

  • Cathedral Visitor Survey

  • Visitor Survey

  • Public Consultation - Waste

  • Broker Relationship Survey

  • Marketing consultancy for direct insurance

  • Development of the Direct Offering

  • Plasterboard Packaging Research

  • Prototype Evaluation

  • Brand Development & Product Screening

  • Audience Development Plan

  • Public Consultation - Council Tax

  • Reader Satisfaction

  • Understanding Customer Pricing

  • Strategic Brand Development

  • Global Advertising Campaign

  • Product Development using Ethnography

  • Tourism Focus Groups

  • Understanding the Sales Journey Experience from both sides

  • Understanding Attrition

  • Satisfaction Survey (Housing)

  • New Expert Information Product

  • Brand Image Research

  • Website Development

  • International Competitor Mystery Shopping

  • Revitalising Existing Brand

  • Driving business growth

  • Developing marketing materials for new products

  • Sentencers' Satisfaction Survey

  • Brand Development

  • Financial Brand Satisfaction Tracking

  • Representative panel building

  • Understanding the use of Temporary Labour

  • International Satisfaction & Development

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us