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It takes a mindset that's open to seeing and respecting cultural differences.

Understanding when 'Oui' means 'Non'

Not everyone 'gets' international research. With an international team of researchers, Phoenix MRC is well placed and experienced in tuning in to differences across boundaries. From the Far East, across Europe to the Americas we have the expertise to carry out research and turn the findings from around the world into insights you can understand and implement internationally.

Case Studies

  • Staff Surveys

  • Housing Scheme Test

  • Trade-off Pricing Research

  • International Competitor Mystery Shopping

  • Sports Facility Survey

  • Driving business growth

  • Communication: New and existing financial products

  • Website Development

  • Understanding Customer Pricing

  • Prototype Evaluation

  • Benchmarking Mystery Shopping

  • Sentencers' Satisfaction Survey

  • Global Advertising Campaign

  • Loyalty Scheme

  • Visitor Survey

  • Luxury In-store Display

  • Developing marketing materials for new products

  • Development of the Direct Offering

  • Comms testing alongside NPD

  • International Satisfaction & Development

  • Adult Home Care Tracking Product Development

  • Multi-national Usage & Attitude Survey

  • Understanding the Sales Journey Experience from both sides

  • Satisfaction Survey (Housing)

  • Compliance Mystery Shopping

  • Affinities Partner

  • Plasterboard Packaging Research

  • New Expert Information Product

  • Broker Relationship Survey

  • Audience Development Plan

  • Reader Satisfaction

  • Understanding the use of Temporary Labour

  • Marketing consultancy for direct insurance

  • Revitalising Existing Brand

  • Public Consultation - Waste

  • Brand Development

  • Brand Development & Product Screening

  • Brand Image Research

  • Financial Brand Satisfaction Tracking

  • Mixed Media Advertising Analysis

  • Service Delivery Mystery Shopping

  • Product Development using Ethnography

  • Competitor Mystery Shopping

  • Engaging adults back into education

  • Public Consultation - Council Tax

  • Strategic Brand Development

  • Help Desk Mystery Shopping

  • Understanding Attrition

  • Tourism Focus Groups

  • Cathedral Visitor Survey

  • Understanding Local Business Needs

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us