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Mille Miglia – Pageantry and warmth from the Italian fans like no other rally

Posted 20th February 2024 | Category: News

Once again Phoenix MRC are Race Passion sponsors in the 2024 1000Miglia in Italy. This year Team Phoenix will be hosting a Low Chassis 1930 Invicta in the race. Well, it’s called a race but the current 1000Miglia is as much a pageant as a race. The thing that probably elevates the 1000Miglia from other modern road rallies is the pageantry. Italians love motor cars and they embrace the 1000Miglia with all their hearts.

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Team Phoenix in the Mille Miglia

Posted 6th June 2023 | Category: News

We're delighted to be corporate Race Passion Sponsors for this year's Mille Miglia, known as "The most beautiful race in the world". Additionally, Team Phoenix will have two cars running in the rally itself, a 1951 Jaguar Mark VII driven by our own Chief Executive, Susan Owen with her husband Ian and a 1955 Jaguar XK140 driven by Charles and Nicholas Owen, her sons. Susan first drove the Mille Miglia in 2016 in the same XK140.

Follow them in this year's rally on the official Mille Miglia rally website from 13 -17 June as they make their way on the 1000 mile rally route between Brecia and Rome, Italy.

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Team Phoenix - Mille Miglia 2023

Posted 12th May 2023 | Category: News

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Happy Employees Equal Happy Customers Equal Happy Bottom Line

Posted 12th January 2022 | Category: MarketResearch

Find out more about SME Companies' Employee Benefits Attitudes and Practices.

Until recent years, buying formal benefits for employees was mostly the realm of larger companies but now smaller companies have begun to realise that offering employees benefits in addition to just salary can be a win-win, a better way to remunerate employees and a way to help the company prosper, too. Through the research we wanted to understand what motivated smaller companies to invest in benefits and considered all kinds, both informal benefits like flexible working and more formal, contractual benefits like medical plans and income protection.

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The 8 disciplines of a customer-obsessed culture

Posted 15th August 2018 | Category: CustomerExperience

How can organisations embrace change, develop and improve leadership and decision-making behaviours that will embed customer-centricity and compelling customer experience into their DNA?

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New orange tablets for street interviewing

Posted 4th October 2017 | Category: News

Shiny new tablets brighten up Phoenix MRC's interviewers' day!

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Culture and conduct - extending the accountability regime

Posted 26th September 2017 | Category: News

"It's not enough to be motivated to behave in a new way; people also need to understand how to be successful with the new behaviours." Jonathan Davidson, FCA, 20 Sept 2017. The key behaviours that influence a successful customer-centric culture can in fact be measured, benchmarked against peers and improved. Click here to find out how.

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Successful Cultures Respond To Changing Customer Needs

Posted 9th June 2017 | Category: News

How can organisations ensure that their business strategy is aligned with customer relevance and responsiveness and focused on positive customer outcomes that drive acquisition and retention? An effective organisational culture is becoming recognised as key to a superior customer experience. The Market Responsiveness Index provides a way to measure and manage this.

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Who will benefit from the sharing economy?

Posted 15th February 2017 | Category: Trends

Is the Sharing Economy a rebalancing of life goals for a more equitable society and more enriched lives for the majority or is it the gateway to an even more polarised economy with higher proportions of poor, more State-dependant people and an even more rarefied, rich, resilient elite?

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How to increase the value of your internal workshops

Posted 12th December 2016 | Category: Innovation

Workshops are a key way organisations ensure collaboration and consensus on decision making and implementation. Sometimes these activities can only be entrusted to key internal stakeholders but it's worth considering the value and support that well qualified external facilitators can bring.

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