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Posted 6th June 2023 | Category: News
Weâ€™re delighted to be corporate Race Passion Sponsors for this yearâ€™s Mille Miglia, known as â€œThe most beautiful race in the worldâ€. Additionally, Team Phoenix will have two cars running in the rally itself, a 1951 Jaguar Mark VII driven by our own Chief Executive, Susan Owen with her husband Ian and a 1955 Jaguar XK140 driven by Charles and Nicholas Owen, her sons. Susan first drove the Mille Miglia in 2016 in the same XK140.
Follow them in this yearâ€™s rally on the official Mille Miglia rally website from 13 -17 June as they make their way on the 1000 mile rally route between Brecia and Rome, Italy.
Posted 12th January 2022 | Category: MarketResearch
Find out more about SME Companiesâ€™ Employee Benefits Attitudes and Practices.
Until recent years, buying formal benefits for employees was mostly the realm of larger companies but now smaller companies have begun to realise that offering employees benefits in addition to just salary can be a win-win, a better way to remunerate employees and a way to help the company prosper, too. Through the research we wanted to understand what motivated smaller companies to invest in benefits and considered all kinds, both informal benefits like flexible working and more formal, contractual benefits like medical plans and income protection.
Posted 15th August 2018 | Category: CustomerExperience
How can organisations embrace change, develop and improve leadership and decision-making behaviours that will embed customer-centricity and compelling customer experience into their DNA?
Posted 4th October 2017 | Category: News
Shiny new tablets brighten up Phoenix MRC's interviewers' day!
Posted 26th September 2017 | Category: News
â€œItâ€™s not enough to be motivated to behave in a new way; people also need to understand how to be successful with the new behaviours.â€ Jonathan Davidson, FCA, 20 Sept 2017. The key behaviours that influence a successful customer-centric culture can in fact be measured, benchmarked against peers and improved. Click here to find out how.
Posted 9th June 2017 | Category: News
How can organisations ensure that their business strategy is aligned with customer relevance and responsiveness and focused on positive customer outcomes that drive acquisition and retention? An effective organisational culture is becoming recognised as key to a superior customer experience. The Market Responsiveness Index provides a way to measure and manage this.
Posted 15th February 2017 | Category: Trends
Is the Sharing Economy a rebalancing of life goals for a more equitable society and more enriched lives for the majority or is it the gateway to an even more polarised economy with higher proportions of poor, more State-dependant people and an even more rarefied, rich, resilient elite?
Posted 12th December 2016 | Category: Innovation
Workshops are a key way organisations ensure collaboration and consensus on decision making and implementation. Sometimes these activities can only be entrusted to key internal stakeholders but itâ€™s worth considering the value and support that well qualified external facilitators can bring.
Posted 12th December 2016 | Category: News
Most of us today feel we have too many things to think about and the Energy Switching agenda gives us yet one more. Powers that Be are frustrated with how stubborn consumers have been not to engage and switch. In the commercial world companies tend to stop and reconsider when they meet this much resistance to a product offering. As marketeers and consultants one of our key skills is to delve into motivations. Iâ€™ve read the public information and the motivation behind the Energy Switching agenda never seems to be explained satisfactorily. Read on for a perspective on the motivations in this area.
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