What's new at Phoenix.
Posted 26th September 2017 | Category: News
â€œItâ€™s not enough to be motivated to behave in a new way; people also need to understand how to be successful with the new behaviours.â€ Jonathan Davidson, FCA, 20 Sept 2017. The key behaviours that influence a successful customer-centric culture can in fact be measured, benchmarked against peers and improved. Click here to find out how.