The 8 disciplines of a customer-obsessed culture
Posted 15th August 2018 | Category: CustomerExperience
How can organisations embrace change, develop and improve leadership and decision-making behaviours that will embed customer-centricity and compelling customer experience into their DNA?
Here is our article about the key behaviours that drive a customer-obsessed culture. A must-read for any business that wants to become truly customer-centric...
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