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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Loyalty Scheme

  • International Satisfaction & Development

  • Reader Satisfaction

  • Public Consultation - Council Tax

  • Strategic Brand Development

  • Luxury In-store Display

  • Prototype Evaluation

  • Communication: New and existing financial products

  • Development of the Direct Offering

  • International Competitor Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Mixed Media Advertising Analysis

  • Brand Image Research

  • Benchmarking Mystery Shopping

  • Brand Development & Product Screening

  • Understanding the use of Temporary Labour

  • Competitor Mystery Shopping

  • Marketing consultancy for direct insurance

  • Comms testing alongside NPD

  • Understanding Attrition

  • Affinities Partner

  • Housing Scheme Test

  • Understanding Customer Pricing

  • Website Development

  • Help Desk Mystery Shopping

  • Understanding Local Business Needs

  • Tourism Focus Groups

  • Revitalising Existing Brand

  • Adult Home Care Tracking Product Development

  • Understanding the Sales Journey Experience from both sides

  • Public Consultation - Waste

  • Multi-national Usage & Attitude Survey

  • Engaging adults back into education

  • Satisfaction Survey (Housing)

  • Driving business growth

  • Service Delivery Mystery Shopping

  • Sports Facility Survey

  • Product Development using Ethnography

  • Plasterboard Packaging Research

  • Brand Development

  • Sentencers' Satisfaction Survey

  • Developing marketing materials for new products

  • Audience Development Plan

  • Visitor Survey

  • Trade-off Pricing Research

  • Compliance Mystery Shopping

  • Broker Relationship Survey

  • New Expert Information Product

  • Staff Surveys

  • Global Advertising Campaign

  • Cathedral Visitor Survey

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us