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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Public Consultation - Council Tax

  • Brand Image Research

  • Reader Satisfaction

  • Prototype Evaluation

  • International Competitor Mystery Shopping

  • Help Desk Mystery Shopping

  • Trade-off Pricing Research

  • Revitalising Existing Brand

  • Communication: New and existing financial products

  • Staff Surveys

  • Sports Facility Survey

  • Service Delivery Mystery Shopping

  • Tourism Focus Groups

  • Cathedral Visitor Survey

  • Mixed Media Advertising Analysis

  • Broker Relationship Survey

  • Luxury In-store Display

  • Sentencers' Satisfaction Survey

  • Marketing consultancy for direct insurance

  • Website Development

  • New Expert Information Product

  • Engaging adults back into education

  • Housing Scheme Test

  • Understanding Customer Pricing

  • Brand Development

  • Product Development using Ethnography

  • Driving business growth

  • Developing marketing materials for new products

  • Audience Development Plan

  • Adult Home Care Tracking Product Development

  • Comms testing alongside NPD

  • Satisfaction Survey (Housing)

  • Affinities Partner

  • Development of the Direct Offering

  • Global Advertising Campaign

  • Public Consultation - Waste

  • Representative panel building

  • Brand Development & Product Screening

  • Understanding Local Business Needs

  • Financial Brand Satisfaction Tracking

  • Benchmarking Mystery Shopping

  • International Satisfaction & Development

  • Understanding the use of Temporary Labour

  • Compliance Mystery Shopping

  • Loyalty Scheme

  • Multi-national Usage & Attitude Survey

  • Competitor Mystery Shopping

  • Visitor Survey

  • Understanding Attrition

  • Understanding the Sales Journey Experience from both sides

  • Plasterboard Packaging Research

  • Strategic Brand Development

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us