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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Satisfaction Survey (Housing)

  • Visitor Survey

  • International Satisfaction & Development

  • Loyalty Scheme

  • Marketing consultancy for direct insurance

  • Development of the Direct Offering

  • Revitalising Existing Brand

  • Developing marketing materials for new products

  • Benchmarking Mystery Shopping

  • Competitor Mystery Shopping

  • Service Delivery Mystery Shopping

  • Engaging adults back into education

  • Sports Facility Survey

  • Trade-off Pricing Research

  • Website Development

  • International Competitor Mystery Shopping

  • Understanding Customer Pricing

  • Adult Home Care Tracking Product Development

  • Communication: New and existing financial products

  • Public Consultation - Council Tax

  • Product Development using Ethnography

  • Compliance Mystery Shopping

  • Comms testing alongside NPD

  • Understanding the use of Temporary Labour

  • Housing Scheme Test

  • Brand Development

  • Audience Development Plan

  • Staff Surveys

  • Financial Brand Satisfaction Tracking

  • Cathedral Visitor Survey

  • Understanding Attrition

  • Understanding Local Business Needs

  • Understanding the Sales Journey Experience from both sides

  • Brand Image Research

  • New Expert Information Product

  • Mixed Media Advertising Analysis

  • Affinities Partner

  • Public Consultation - Waste

  • Strategic Brand Development

  • Multi-national Usage & Attitude Survey

  • Driving business growth

  • Help Desk Mystery Shopping

  • Luxury In-store Display

  • Plasterboard Packaging Research

  • Broker Relationship Survey

  • Prototype Evaluation

  • Brand Development & Product Screening

  • Global Advertising Campaign

  • Tourism Focus Groups

  • Sentencers' Satisfaction Survey

  • Reader Satisfaction

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us