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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Housing Scheme Test

  • Trade-off Pricing Research

  • New Expert Information Product

  • Benchmarking Mystery Shopping

  • Brand Image Research

  • Plasterboard Packaging Research

  • Understanding Customer Pricing

  • Developing marketing materials for new products

  • Website Development

  • Reader Satisfaction

  • Affinities Partner

  • Staff Surveys

  • Compliance Mystery Shopping

  • Sentencers' Satisfaction Survey

  • Satisfaction Survey (Housing)

  • Understanding Local Business Needs

  • Broker Relationship Survey

  • International Competitor Mystery Shopping

  • Loyalty Scheme

  • Revitalising Existing Brand

  • Financial Brand Satisfaction Tracking

  • Visitor Survey

  • Understanding the use of Temporary Labour

  • Global Advertising Campaign

  • Engaging adults back into education

  • Product Development using Ethnography

  • Tourism Focus Groups

  • Sports Facility Survey

  • Multi-national Usage & Attitude Survey

  • Mixed Media Advertising Analysis

  • Cathedral Visitor Survey

  • Strategic Brand Development

  • Public Consultation - Waste

  • Development of the Direct Offering

  • Prototype Evaluation

  • Service Delivery Mystery Shopping

  • Competitor Mystery Shopping

  • Audience Development Plan

  • Help Desk Mystery Shopping

  • Understanding the Sales Journey Experience from both sides

  • Driving business growth

  • Communication: New and existing financial products

  • International Satisfaction & Development

  • Brand Development

  • Brand Development & Product Screening

  • Luxury In-store Display

  • Comms testing alongside NPD

  • Adult Home Care Tracking Product Development

  • Marketing consultancy for direct insurance

  • Understanding Attrition

  • Public Consultation - Council Tax

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us