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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Sentencers' Satisfaction Survey

  • Public Consultation - Council Tax

  • Cathedral Visitor Survey

  • Benchmarking Mystery Shopping

  • Driving business growth

  • Satisfaction Survey (Housing)

  • Loyalty Scheme

  • Financial Brand Satisfaction Tracking

  • Revitalising Existing Brand

  • Compliance Mystery Shopping

  • Trade-off Pricing Research

  • Brand Development

  • Brand Development & Product Screening

  • Luxury In-store Display

  • Visitor Survey

  • Mixed Media Advertising Analysis

  • Affinities Partner

  • Engaging adults back into education

  • Strategic Brand Development

  • Understanding Local Business Needs

  • Multi-national Usage & Attitude Survey

  • Plasterboard Packaging Research

  • Developing marketing materials for new products

  • Global Advertising Campaign

  • Understanding Attrition

  • Brand Image Research

  • Communication: New and existing financial products

  • Help Desk Mystery Shopping

  • Understanding the Sales Journey Experience from both sides

  • Development of the Direct Offering

  • Representative panel building

  • Product Development using Ethnography

  • Sports Facility Survey

  • Broker Relationship Survey

  • Staff Surveys

  • Marketing consultancy for direct insurance

  • International Satisfaction & Development

  • Housing Scheme Test

  • Understanding Customer Pricing

  • Service Delivery Mystery Shopping

  • Website Development

  • Understanding the use of Temporary Labour

  • Reader Satisfaction

  • New Expert Information Product

  • Prototype Evaluation

  • Comms testing alongside NPD

  • Public Consultation - Waste

  • Competitor Mystery Shopping

  • International Competitor Mystery Shopping

  • Tourism Focus Groups

  • Audience Development Plan

  • Adult Home Care Tracking Product Development

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us