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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Strategic Brand Development

  • Public Consultation - Waste

  • Brand Development

  • Revitalising Existing Brand

  • Trade-off Pricing Research

  • Developing marketing materials for new products

  • Service Delivery Mystery Shopping

  • Comms testing alongside NPD

  • Product Development using Ethnography

  • Cathedral Visitor Survey

  • Global Advertising Campaign

  • Understanding the Sales Journey Experience from both sides

  • Compliance Mystery Shopping

  • Mixed Media Advertising Analysis

  • International Satisfaction & Development

  • Luxury In-store Display

  • Housing Scheme Test

  • Understanding Local Business Needs

  • International Competitor Mystery Shopping

  • Prototype Evaluation

  • Understanding Attrition

  • Competitor Mystery Shopping

  • Loyalty Scheme

  • Satisfaction Survey (Housing)

  • Adult Home Care Tracking Product Development

  • Reader Satisfaction

  • Marketing consultancy for direct insurance

  • New Expert Information Product

  • Broker Relationship Survey

  • Engaging adults back into education

  • Public Consultation - Council Tax

  • Staff Surveys

  • Understanding Customer Pricing

  • Sports Facility Survey

  • Website Development

  • Financial Brand Satisfaction Tracking

  • Tourism Focus Groups

  • Affinities Partner

  • Brand Image Research

  • Development of the Direct Offering

  • Benchmarking Mystery Shopping

  • Driving business growth

  • Sentencers' Satisfaction Survey

  • Help Desk Mystery Shopping

  • Understanding the use of Temporary Labour

  • Brand Development & Product Screening

  • Communication: New and existing financial products

  • Plasterboard Packaging Research

  • Audience Development Plan

  • Visitor Survey

  • Multi-national Usage & Attitude Survey

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us