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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Multi-national Usage & Attitude Survey

  • Prototype Evaluation

  • Engaging adults back into education

  • Driving business growth

  • Reader Satisfaction

  • Compliance Mystery Shopping

  • Cathedral Visitor Survey

  • Sports Facility Survey

  • Website Development

  • Public Consultation - Waste

  • Brand Development

  • Satisfaction Survey (Housing)

  • Financial Brand Satisfaction Tracking

  • Communication: New and existing financial products

  • Help Desk Mystery Shopping

  • Competitor Mystery Shopping

  • Revitalising Existing Brand

  • Public Consultation - Council Tax

  • Affinities Partner

  • Sentencers' Satisfaction Survey

  • Understanding Local Business Needs

  • Understanding the use of Temporary Labour

  • Tourism Focus Groups

  • Brand Image Research

  • Service Delivery Mystery Shopping

  • Strategic Brand Development

  • Trade-off Pricing Research

  • International Satisfaction & Development

  • International Competitor Mystery Shopping

  • Plasterboard Packaging Research

  • Understanding Attrition

  • Product Development using Ethnography

  • Global Advertising Campaign

  • Developing marketing materials for new products

  • Luxury In-store Display

  • Benchmarking Mystery Shopping

  • Housing Scheme Test

  • Visitor Survey

  • Adult Home Care Tracking Product Development

  • Understanding Customer Pricing

  • New Expert Information Product

  • Understanding the Sales Journey Experience from both sides

  • Development of the Direct Offering

  • Loyalty Scheme

  • Brand Development & Product Screening

  • Broker Relationship Survey

  • Audience Development Plan

  • Marketing consultancy for direct insurance

  • Comms testing alongside NPD

  • Mixed Media Advertising Analysis

  • Staff Surveys

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us