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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Tourism Focus Groups

  • Benchmarking Mystery Shopping

  • Sports Facility Survey

  • Development of the Direct Offering

  • Driving business growth

  • Cathedral Visitor Survey

  • Understanding the use of Temporary Labour

  • Broker Relationship Survey

  • Service Delivery Mystery Shopping

  • Sentencers' Satisfaction Survey

  • Audience Development Plan

  • Understanding the Sales Journey Experience from both sides

  • Brand Development & Product Screening

  • Developing marketing materials for new products

  • Staff Surveys

  • Marketing consultancy for direct insurance

  • Understanding Customer Pricing

  • Public Consultation - Waste

  • Understanding Local Business Needs

  • New Expert Information Product

  • Strategic Brand Development

  • Luxury In-store Display

  • Multi-national Usage & Attitude Survey

  • Housing Scheme Test

  • Product Development using Ethnography

  • Plasterboard Packaging Research

  • Understanding Attrition

  • Engaging adults back into education

  • Mixed Media Advertising Analysis

  • Global Advertising Campaign

  • International Competitor Mystery Shopping

  • Representative panel building

  • Comms testing alongside NPD

  • Affinities Partner

  • Brand Image Research

  • Reader Satisfaction

  • Financial Brand Satisfaction Tracking

  • Help Desk Mystery Shopping

  • Brand Development

  • Trade-off Pricing Research

  • International Satisfaction & Development

  • Compliance Mystery Shopping

  • Prototype Evaluation

  • Loyalty Scheme

  • Adult Home Care Tracking Product Development

  • Competitor Mystery Shopping

  • Communication: New and existing financial products

  • Public Consultation - Council Tax

  • Revitalising Existing Brand

  • Website Development

  • Satisfaction Survey (Housing)

  • Visitor Survey

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us