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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Sentencers' Satisfaction Survey

  • Plasterboard Packaging Research

  • Engaging adults back into education

  • Understanding Attrition

  • Marketing consultancy for direct insurance

  • Brand Image Research

  • Mixed Media Advertising Analysis

  • Trade-off Pricing Research

  • Understanding the use of Temporary Labour

  • Adult Home Care Tracking Product Development

  • Cathedral Visitor Survey

  • Benchmarking Mystery Shopping

  • Brand Development & Product Screening

  • Visitor Survey

  • Driving business growth

  • Satisfaction Survey (Housing)

  • Brand Development

  • Staff Surveys

  • Public Consultation - Waste

  • Prototype Evaluation

  • Reader Satisfaction

  • Housing Scheme Test

  • Development of the Direct Offering

  • Competitor Mystery Shopping

  • Broker Relationship Survey

  • Developing marketing materials for new products

  • Financial Brand Satisfaction Tracking

  • Audience Development Plan

  • Comms testing alongside NPD

  • Compliance Mystery Shopping

  • International Satisfaction & Development

  • Communication: New and existing financial products

  • Global Advertising Campaign

  • New Expert Information Product

  • Understanding Customer Pricing

  • Revitalising Existing Brand

  • Sports Facility Survey

  • Multi-national Usage & Attitude Survey

  • Public Consultation - Council Tax

  • Strategic Brand Development

  • Service Delivery Mystery Shopping

  • Tourism Focus Groups

  • International Competitor Mystery Shopping

  • Understanding Local Business Needs

  • Loyalty Scheme

  • Website Development

  • Affinities Partner

  • Understanding the Sales Journey Experience from both sides

  • Luxury In-store Display

  • Product Development using Ethnography

  • Help Desk Mystery Shopping

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us