Skip navigation

What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Satisfaction Survey (Housing)

  • Loyalty Scheme

  • Cathedral Visitor Survey

  • Understanding the Sales Journey Experience from both sides

  • Communication: New and existing financial products

  • International Satisfaction & Development

  • Public Consultation - Council Tax

  • Housing Scheme Test

  • Brand Development

  • Staff Surveys

  • Strategic Brand Development

  • Luxury In-store Display

  • Broker Relationship Survey

  • Public Consultation - Waste

  • Product Development using Ethnography

  • Trade-off Pricing Research

  • Visitor Survey

  • Compliance Mystery Shopping

  • New Expert Information Product

  • Plasterboard Packaging Research

  • Global Advertising Campaign

  • Competitor Mystery Shopping

  • Audience Development Plan

  • Development of the Direct Offering

  • Sentencers' Satisfaction Survey

  • Reader Satisfaction

  • Financial Brand Satisfaction Tracking

  • Service Delivery Mystery Shopping

  • Engaging adults back into education

  • Understanding Attrition

  • International Competitor Mystery Shopping

  • Representative panel building

  • Help Desk Mystery Shopping

  • Comms testing alongside NPD

  • Multi-national Usage & Attitude Survey

  • Benchmarking Mystery Shopping

  • Brand Development & Product Screening

  • Website Development

  • Mixed Media Advertising Analysis

  • Understanding Local Business Needs

  • Developing marketing materials for new products

  • Prototype Evaluation

  • Sports Facility Survey

  • Adult Home Care Tracking Product Development

  • Brand Image Research

  • Driving business growth

  • Marketing consultancy for direct insurance

  • Understanding the use of Temporary Labour

  • Affinities Partner

  • Revitalising Existing Brand

  • Understanding Customer Pricing

  • Tourism Focus Groups

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us