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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Luxury In-store Display

  • Competitor Mystery Shopping

  • Brand Development

  • Staff Surveys

  • Benchmarking Mystery Shopping

  • Marketing consultancy for direct insurance

  • Comms testing alongside NPD

  • Housing Scheme Test

  • Public Consultation - Waste

  • Understanding the use of Temporary Labour

  • Mixed Media Advertising Analysis

  • Understanding Attrition

  • Product Development using Ethnography

  • International Satisfaction & Development

  • Loyalty Scheme

  • Engaging adults back into education

  • Financial Brand Satisfaction Tracking

  • Cathedral Visitor Survey

  • Development of the Direct Offering

  • Help Desk Mystery Shopping

  • Visitor Survey

  • Understanding the Sales Journey Experience from both sides

  • Brand Image Research

  • Sentencers' Satisfaction Survey

  • Audience Development Plan

  • Plasterboard Packaging Research

  • Broker Relationship Survey

  • Tourism Focus Groups

  • Communication: New and existing financial products

  • International Competitor Mystery Shopping

  • Satisfaction Survey (Housing)

  • Sports Facility Survey

  • Compliance Mystery Shopping

  • Revitalising Existing Brand

  • Developing marketing materials for new products

  • Strategic Brand Development

  • Service Delivery Mystery Shopping

  • Adult Home Care Tracking Product Development

  • Multi-national Usage & Attitude Survey

  • Driving business growth

  • Affinities Partner

  • Understanding Customer Pricing

  • Public Consultation - Council Tax

  • Prototype Evaluation

  • Website Development

  • New Expert Information Product

  • Trade-off Pricing Research

  • Global Advertising Campaign

  • Understanding Local Business Needs

  • Brand Development & Product Screening

  • Reader Satisfaction

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us