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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Communication: New and existing financial products

  • Development of the Direct Offering

  • Public Consultation - Waste

  • Prototype Evaluation

  • Understanding the Sales Journey Experience from both sides

  • Loyalty Scheme

  • Satisfaction Survey (Housing)

  • International Satisfaction & Development

  • Staff Surveys

  • Financial Brand Satisfaction Tracking

  • Understanding Customer Pricing

  • Affinities Partner

  • Brand Image Research

  • Cathedral Visitor Survey

  • Revitalising Existing Brand

  • Adult Home Care Tracking Product Development

  • Help Desk Mystery Shopping

  • Understanding Attrition

  • Mixed Media Advertising Analysis

  • Multi-national Usage & Attitude Survey

  • Website Development

  • Reader Satisfaction

  • New Expert Information Product

  • Comms testing alongside NPD

  • Developing marketing materials for new products

  • Compliance Mystery Shopping

  • Engaging adults back into education

  • Representative panel building

  • Competitor Mystery Shopping

  • Driving business growth

  • Sentencers' Satisfaction Survey

  • Trade-off Pricing Research

  • Benchmarking Mystery Shopping

  • Global Advertising Campaign

  • Understanding Local Business Needs

  • Broker Relationship Survey

  • Brand Development & Product Screening

  • Brand Development

  • Housing Scheme Test

  • Marketing consultancy for direct insurance

  • International Competitor Mystery Shopping

  • Service Delivery Mystery Shopping

  • Tourism Focus Groups

  • Product Development using Ethnography

  • Sports Facility Survey

  • Visitor Survey

  • Strategic Brand Development

  • Public Consultation - Council Tax

  • Luxury In-store Display

  • Plasterboard Packaging Research

  • Understanding the use of Temporary Labour

  • Audience Development Plan

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us