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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Satisfaction Survey (Housing)

  • Global Advertising Campaign

  • Mixed Media Advertising Analysis

  • Understanding the Sales Journey Experience from both sides

  • Benchmarking Mystery Shopping

  • International Competitor Mystery Shopping

  • Product Development using Ethnography

  • Tourism Focus Groups

  • Brand Development

  • Compliance Mystery Shopping

  • Brand Development & Product Screening

  • Help Desk Mystery Shopping

  • International Satisfaction & Development

  • Strategic Brand Development

  • Website Development

  • Prototype Evaluation

  • Sentencers' Satisfaction Survey

  • Communication: New and existing financial products

  • Understanding Local Business Needs

  • Competitor Mystery Shopping

  • Public Consultation - Waste

  • Service Delivery Mystery Shopping

  • Understanding Attrition

  • Trade-off Pricing Research

  • Reader Satisfaction

  • Engaging adults back into education

  • Sports Facility Survey

  • Staff Surveys

  • Visitor Survey

  • Plasterboard Packaging Research

  • Revitalising Existing Brand

  • Financial Brand Satisfaction Tracking

  • Audience Development Plan

  • Public Consultation - Council Tax

  • Housing Scheme Test

  • Affinities Partner

  • Luxury In-store Display

  • Development of the Direct Offering

  • Developing marketing materials for new products

  • New Expert Information Product

  • Broker Relationship Survey

  • Adult Home Care Tracking Product Development

  • Marketing consultancy for direct insurance

  • Understanding the use of Temporary Labour

  • Loyalty Scheme

  • Multi-national Usage & Attitude Survey

  • Cathedral Visitor Survey

  • Comms testing alongside NPD

  • Driving business growth

  • Understanding Customer Pricing

  • Brand Image Research

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us