Skip navigation

What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Visitor Survey

  • Public Consultation - Council Tax

  • Sports Facility Survey

  • Global Advertising Campaign

  • Brand Development

  • Satisfaction Survey (Housing)

  • Loyalty Scheme

  • Understanding the use of Temporary Labour

  • Driving business growth

  • Affinities Partner

  • Benchmarking Mystery Shopping

  • Engaging adults back into education

  • Website Development

  • Tourism Focus Groups

  • Understanding Attrition

  • Communication: New and existing financial products

  • Staff Surveys

  • Marketing consultancy for direct insurance

  • Understanding the Sales Journey Experience from both sides

  • Audience Development Plan

  • Revitalising Existing Brand

  • Understanding Customer Pricing

  • Product Development using Ethnography

  • Adult Home Care Tracking Product Development

  • Service Delivery Mystery Shopping

  • Trade-off Pricing Research

  • Cathedral Visitor Survey

  • Brand Development & Product Screening

  • Brand Image Research

  • International Satisfaction & Development

  • Sentencers' Satisfaction Survey

  • Help Desk Mystery Shopping

  • Development of the Direct Offering

  • Plasterboard Packaging Research

  • New Expert Information Product

  • Reader Satisfaction

  • Housing Scheme Test

  • Compliance Mystery Shopping

  • Public Consultation - Waste

  • Representative panel building

  • Prototype Evaluation

  • Understanding Local Business Needs

  • Competitor Mystery Shopping

  • Mixed Media Advertising Analysis

  • Financial Brand Satisfaction Tracking

  • Developing marketing materials for new products

  • Broker Relationship Survey

  • Strategic Brand Development

  • International Competitor Mystery Shopping

  • Multi-national Usage & Attitude Survey

  • Comms testing alongside NPD

  • Luxury In-store Display

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us