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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Multi-national Usage & Attitude Survey

  • Understanding Local Business Needs

  • Affinities Partner

  • Strategic Brand Development

  • Website Development

  • Marketing consultancy for direct insurance

  • International Satisfaction & Development

  • Sentencers' Satisfaction Survey

  • Development of the Direct Offering

  • Mixed Media Advertising Analysis

  • Service Delivery Mystery Shopping

  • Competitor Mystery Shopping

  • Revitalising Existing Brand

  • Reader Satisfaction

  • Benchmarking Mystery Shopping

  • Compliance Mystery Shopping

  • Understanding Attrition

  • Engaging adults back into education

  • Global Advertising Campaign

  • Developing marketing materials for new products

  • Tourism Focus Groups

  • Cathedral Visitor Survey

  • Trade-off Pricing Research

  • Driving business growth

  • Brand Development & Product Screening

  • Plasterboard Packaging Research

  • Housing Scheme Test

  • Understanding the Sales Journey Experience from both sides

  • Luxury In-store Display

  • Broker Relationship Survey

  • Financial Brand Satisfaction Tracking

  • Public Consultation - Council Tax

  • Loyalty Scheme

  • Visitor Survey

  • Brand Image Research

  • Adult Home Care Tracking Product Development

  • Understanding Customer Pricing

  • Product Development using Ethnography

  • Comms testing alongside NPD

  • Audience Development Plan

  • Staff Surveys

  • Public Consultation - Waste

  • Communication: New and existing financial products

  • Sports Facility Survey

  • Satisfaction Survey (Housing)

  • Understanding the use of Temporary Labour

  • New Expert Information Product

  • Prototype Evaluation

  • Brand Development

  • Help Desk Mystery Shopping

  • International Competitor Mystery Shopping

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us