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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Luxury In-store Display

  • Public Consultation - Council Tax

  • Development of the Direct Offering

  • Housing Scheme Test

  • New Expert Information Product

  • Brand Image Research

  • Global Advertising Campaign

  • Service Delivery Mystery Shopping

  • Brand Development & Product Screening

  • Reader Satisfaction

  • Visitor Survey

  • Trade-off Pricing Research

  • Marketing consultancy for direct insurance

  • Compliance Mystery Shopping

  • Help Desk Mystery Shopping

  • Understanding Customer Pricing

  • Staff Surveys

  • Cathedral Visitor Survey

  • Audience Development Plan

  • Prototype Evaluation

  • Broker Relationship Survey

  • International Competitor Mystery Shopping

  • International Satisfaction & Development

  • Strategic Brand Development

  • Sports Facility Survey

  • Brand Development

  • Benchmarking Mystery Shopping

  • Understanding the use of Temporary Labour

  • Mixed Media Advertising Analysis

  • Product Development using Ethnography

  • Comms testing alongside NPD

  • Multi-national Usage & Attitude Survey

  • Sentencers' Satisfaction Survey

  • Understanding Local Business Needs

  • Revitalising Existing Brand

  • Tourism Focus Groups

  • Website Development

  • Communication: New and existing financial products

  • Driving business growth

  • Engaging adults back into education

  • Affinities Partner

  • Public Consultation - Waste

  • Competitor Mystery Shopping

  • Understanding Attrition

  • Satisfaction Survey (Housing)

  • Adult Home Care Tracking Product Development

  • Understanding the Sales Journey Experience from both sides

  • Developing marketing materials for new products

  • Loyalty Scheme

  • Financial Brand Satisfaction Tracking

  • Plasterboard Packaging Research

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us