Skip navigation

What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Communication: New and existing financial products

  • Affinities Partner

  • Luxury In-store Display

  • Adult Home Care Tracking Product Development

  • Trade-off Pricing Research

  • Reader Satisfaction

  • Tourism Focus Groups

  • Competitor Mystery Shopping

  • Housing Scheme Test

  • Compliance Mystery Shopping

  • Engaging adults back into education

  • Audience Development Plan

  • Understanding the Sales Journey Experience from both sides

  • Broker Relationship Survey

  • Brand Development & Product Screening

  • International Satisfaction & Development

  • Service Delivery Mystery Shopping

  • Revitalising Existing Brand

  • International Competitor Mystery Shopping

  • Understanding Attrition

  • Loyalty Scheme

  • Understanding Local Business Needs

  • Sentencers' Satisfaction Survey

  • Developing marketing materials for new products

  • Visitor Survey

  • Driving business growth

  • Understanding the use of Temporary Labour

  • Plasterboard Packaging Research

  • Strategic Brand Development

  • Marketing consultancy for direct insurance

  • Brand Development

  • Sports Facility Survey

  • Financial Brand Satisfaction Tracking

  • Global Advertising Campaign

  • Public Consultation - Council Tax

  • Brand Image Research

  • Website Development

  • Public Consultation - Waste

  • Satisfaction Survey (Housing)

  • New Expert Information Product

  • Multi-national Usage & Attitude Survey

  • Prototype Evaluation

  • Comms testing alongside NPD

  • Help Desk Mystery Shopping

  • Benchmarking Mystery Shopping

  • Mixed Media Advertising Analysis

  • Cathedral Visitor Survey

  • Understanding Customer Pricing

  • Development of the Direct Offering

  • Staff Surveys

  • Product Development using Ethnography

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us