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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Compliance Mystery Shopping

  • Multi-national Usage & Attitude Survey

  • Understanding Attrition

  • Reader Satisfaction

  • Staff Surveys

  • Global Advertising Campaign

  • Product Development using Ethnography

  • Strategic Brand Development

  • International Competitor Mystery Shopping

  • Visitor Survey

  • Affinities Partner

  • Understanding the use of Temporary Labour

  • Trade-off Pricing Research

  • Brand Development & Product Screening

  • New Expert Information Product

  • Engaging adults back into education

  • Driving business growth

  • International Satisfaction & Development

  • Housing Scheme Test

  • Luxury In-store Display

  • Understanding Local Business Needs

  • Sports Facility Survey

  • Communication: New and existing financial products

  • Revitalising Existing Brand

  • Benchmarking Mystery Shopping

  • Service Delivery Mystery Shopping

  • Competitor Mystery Shopping

  • Brand Image Research

  • Plasterboard Packaging Research

  • Satisfaction Survey (Housing)

  • Cathedral Visitor Survey

  • Website Development

  • Prototype Evaluation

  • Audience Development Plan

  • Development of the Direct Offering

  • Brand Development

  • Comms testing alongside NPD

  • Adult Home Care Tracking Product Development

  • Representative panel building

  • Mixed Media Advertising Analysis

  • Broker Relationship Survey

  • Understanding the Sales Journey Experience from both sides

  • Public Consultation - Waste

  • Loyalty Scheme

  • Tourism Focus Groups

  • Financial Brand Satisfaction Tracking

  • Marketing consultancy for direct insurance

  • Help Desk Mystery Shopping

  • Sentencers' Satisfaction Survey

  • Developing marketing materials for new products

  • Understanding Customer Pricing

  • Public Consultation - Council Tax

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us