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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Satisfaction Survey (Housing)

  • Marketing consultancy for direct insurance

  • Understanding Local Business Needs

  • Understanding Customer Pricing

  • Understanding the Sales Journey Experience from both sides

  • Compliance Mystery Shopping

  • Product Development using Ethnography

  • Driving business growth

  • Help Desk Mystery Shopping

  • Global Advertising Campaign

  • Understanding the use of Temporary Labour

  • Competitor Mystery Shopping

  • Adult Home Care Tracking Product Development

  • Brand Image Research

  • International Competitor Mystery Shopping

  • Brand Development & Product Screening

  • Financial Brand Satisfaction Tracking

  • Public Consultation - Council Tax

  • Plasterboard Packaging Research

  • Strategic Brand Development

  • Engaging adults back into education

  • Sentencers' Satisfaction Survey

  • Loyalty Scheme

  • Revitalising Existing Brand

  • Website Development

  • Tourism Focus Groups

  • Development of the Direct Offering

  • International Satisfaction & Development

  • Communication: New and existing financial products

  • Understanding Attrition

  • Housing Scheme Test

  • New Expert Information Product

  • Reader Satisfaction

  • Sports Facility Survey

  • Service Delivery Mystery Shopping

  • Public Consultation - Waste

  • Developing marketing materials for new products

  • Luxury In-store Display

  • Multi-national Usage & Attitude Survey

  • Representative panel building

  • Broker Relationship Survey

  • Visitor Survey

  • Comms testing alongside NPD

  • Trade-off Pricing Research

  • Prototype Evaluation

  • Cathedral Visitor Survey

  • Audience Development Plan

  • Staff Surveys

  • Affinities Partner

  • Mixed Media Advertising Analysis

  • Benchmarking Mystery Shopping

  • Brand Development

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us