Skip navigation

What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Reader Satisfaction

  • Understanding the use of Temporary Labour

  • Revitalising Existing Brand

  • Broker Relationship Survey

  • Driving business growth

  • Mixed Media Advertising Analysis

  • Engaging adults back into education

  • Communication: New and existing financial products

  • Luxury In-store Display

  • Service Delivery Mystery Shopping

  • Cathedral Visitor Survey

  • International Competitor Mystery Shopping

  • Understanding Local Business Needs

  • Product Development using Ethnography

  • Understanding the Sales Journey Experience from both sides

  • Financial Brand Satisfaction Tracking

  • Sports Facility Survey

  • Marketing consultancy for direct insurance

  • Plasterboard Packaging Research

  • Sentencers' Satisfaction Survey

  • Help Desk Mystery Shopping

  • Brand Image Research

  • Competitor Mystery Shopping

  • Strategic Brand Development

  • Satisfaction Survey (Housing)

  • International Satisfaction & Development

  • Brand Development & Product Screening

  • Compliance Mystery Shopping

  • Benchmarking Mystery Shopping

  • Understanding Customer Pricing

  • Housing Scheme Test

  • Understanding Attrition

  • Developing marketing materials for new products

  • Staff Surveys

  • Website Development

  • Prototype Evaluation

  • Affinities Partner

  • Comms testing alongside NPD

  • Visitor Survey

  • Public Consultation - Council Tax

  • Loyalty Scheme

  • Public Consultation - Waste

  • Brand Development

  • Trade-off Pricing Research

  • Multi-national Usage & Attitude Survey

  • New Expert Information Product

  • Global Advertising Campaign

  • Tourism Focus Groups

  • Development of the Direct Offering

  • Adult Home Care Tracking Product Development

  • Audience Development Plan

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us