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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Website Development

  • Competitor Mystery Shopping

  • Understanding Customer Pricing

  • Understanding Local Business Needs

  • Engaging adults back into education

  • Reader Satisfaction

  • Understanding Attrition

  • Revitalising Existing Brand

  • Help Desk Mystery Shopping

  • Adult Home Care Tracking Product Development

  • Tourism Focus Groups

  • Mixed Media Advertising Analysis

  • Development of the Direct Offering

  • Strategic Brand Development

  • Understanding the use of Temporary Labour

  • International Satisfaction & Development

  • Trade-off Pricing Research

  • Public Consultation - Council Tax

  • Developing marketing materials for new products

  • Marketing consultancy for direct insurance

  • Broker Relationship Survey

  • Cathedral Visitor Survey

  • Satisfaction Survey (Housing)

  • Housing Scheme Test

  • Sentencers' Satisfaction Survey

  • Prototype Evaluation

  • Audience Development Plan

  • Communication: New and existing financial products

  • Brand Development

  • Brand Image Research

  • International Competitor Mystery Shopping

  • Luxury In-store Display

  • Sports Facility Survey

  • Driving business growth

  • Affinities Partner

  • Comms testing alongside NPD

  • Plasterboard Packaging Research

  • Public Consultation - Waste

  • Visitor Survey

  • Brand Development & Product Screening

  • Service Delivery Mystery Shopping

  • Compliance Mystery Shopping

  • Product Development using Ethnography

  • Financial Brand Satisfaction Tracking

  • Benchmarking Mystery Shopping

  • Loyalty Scheme

  • Staff Surveys

  • Multi-national Usage & Attitude Survey

  • Understanding the Sales Journey Experience from both sides

  • Global Advertising Campaign

  • New Expert Information Product

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us