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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Trade-off Pricing Research

  • Multi-national Usage & Attitude Survey

  • Website Development

  • Public Consultation - Council Tax

  • Strategic Brand Development

  • Plasterboard Packaging Research

  • Visitor Survey

  • Understanding the use of Temporary Labour

  • Brand Development

  • Staff Surveys

  • Broker Relationship Survey

  • Sports Facility Survey

  • Understanding the Sales Journey Experience from both sides

  • Development of the Direct Offering

  • Brand Development & Product Screening

  • Revitalising Existing Brand

  • Compliance Mystery Shopping

  • New Expert Information Product

  • International Competitor Mystery Shopping

  • Driving business growth

  • Satisfaction Survey (Housing)

  • Mixed Media Advertising Analysis

  • Understanding Customer Pricing

  • Financial Brand Satisfaction Tracking

  • Loyalty Scheme

  • Developing marketing materials for new products

  • International Satisfaction & Development

  • Benchmarking Mystery Shopping

  • Communication: New and existing financial products

  • Affinities Partner

  • Marketing consultancy for direct insurance

  • Luxury In-store Display

  • Product Development using Ethnography

  • Understanding Attrition

  • Competitor Mystery Shopping

  • Sentencers' Satisfaction Survey

  • Representative panel building

  • Reader Satisfaction

  • Public Consultation - Waste

  • Adult Home Care Tracking Product Development

  • Tourism Focus Groups

  • Comms testing alongside NPD

  • Audience Development Plan

  • Global Advertising Campaign

  • Cathedral Visitor Survey

  • Brand Image Research

  • Prototype Evaluation

  • Understanding Local Business Needs

  • Help Desk Mystery Shopping

  • Engaging adults back into education

  • Housing Scheme Test

  • Service Delivery Mystery Shopping

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us