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What We Do

Our techniques and approach to providing market research (browse the sub-menu under What to find out more).

Making better decisions

Click one of the project types or sectors below to find out more.

Case Studies

  • Luxury In-store Display

  • Compliance Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Adult Home Care Tracking Product Development

  • Engaging adults back into education

  • Visitor Survey

  • Understanding the use of Temporary Labour

  • Development of the Direct Offering

  • Help Desk Mystery Shopping

  • Public Consultation - Waste

  • Audience Development Plan

  • Staff Surveys

  • Sports Facility Survey

  • Competitor Mystery Shopping

  • Tourism Focus Groups

  • Developing marketing materials for new products

  • Reader Satisfaction

  • Strategic Brand Development

  • Affinities Partner

  • Website Development

  • Service Delivery Mystery Shopping

  • International Competitor Mystery Shopping

  • Understanding Attrition

  • Housing Scheme Test

  • Revitalising Existing Brand

  • International Satisfaction & Development

  • Broker Relationship Survey

  • Satisfaction Survey (Housing)

  • Understanding Customer Pricing

  • Sentencers' Satisfaction Survey

  • Understanding the Sales Journey Experience from both sides

  • Public Consultation - Council Tax

  • Understanding Local Business Needs

  • Prototype Evaluation

  • Product Development using Ethnography

  • Mixed Media Advertising Analysis

  • Marketing consultancy for direct insurance

  • New Expert Information Product

  • Comms testing alongside NPD

  • Trade-off Pricing Research

  • Global Advertising Campaign

  • Brand Development & Product Screening

  • Plasterboard Packaging Research

  • Brand Image Research

  • Brand Development

  • Driving business growth

  • Loyalty Scheme

  • Cathedral Visitor Survey

  • Multi-national Usage & Attitude Survey

  • Benchmarking Mystery Shopping

  • Communication: New and existing financial products

New DIY Visitor Attraction survey tool

The first in our new DIY survey tool range. Designed by Phoenix MRC Ltd, hosted by Snap Surveys Ltd.

Click here to find out more  

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us