Skip navigation


It takes a mindset that's open to seeing and respecting cultural differences.

Understanding when 'Oui' means 'Non'

Not everyone 'gets' international research. With an international team of researchers, Phoenix MRC is well placed and experienced in tuning in to differences across boundaries. From the Far East, across Europe to the Americas we have the expertise to carry out research and turn the findings from around the world into insights you can understand and implement internationally.

Case Studies

  • Staff Surveys

  • Communication: New and existing financial products

  • Multi-national Usage & Attitude Survey

  • Satisfaction Survey (Housing)

  • Service Delivery Mystery Shopping

  • Housing Scheme Test

  • Understanding the Sales Journey Experience from both sides

  • Financial Brand Satisfaction Tracking

  • Public Consultation - Council Tax

  • Product Development using Ethnography

  • Prototype Evaluation

  • Benchmarking Mystery Shopping

  • Development of the Direct Offering

  • Broker Relationship Survey

  • Website Development

  • Trade-off Pricing Research

  • Strategic Brand Development

  • Brand Development

  • Affinities Partner

  • Reader Satisfaction

  • Audience Development Plan

  • Developing marketing materials for new products

  • International Satisfaction & Development

  • Global Advertising Campaign

  • Competitor Mystery Shopping

  • Tourism Focus Groups

  • Understanding the use of Temporary Labour

  • Loyalty Scheme

  • Driving business growth

  • Marketing consultancy for direct insurance

  • Cathedral Visitor Survey

  • Revitalising Existing Brand

  • Public Consultation - Waste

  • Engaging adults back into education

  • Understanding Attrition

  • Comms testing alongside NPD

  • Luxury In-store Display

  • Mixed Media Advertising Analysis

  • New Expert Information Product

  • Understanding Local Business Needs

  • Sports Facility Survey

  • Compliance Mystery Shopping

  • Brand Image Research

  • Adult Home Care Tracking Product Development

  • International Competitor Mystery Shopping

  • Help Desk Mystery Shopping

  • Plasterboard Packaging Research

  • Understanding Customer Pricing

  • Visitor Survey

  • Brand Development & Product Screening

  • Sentencers' Satisfaction Survey

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us