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It takes a mindset that's open to seeing and respecting cultural differences.

Understanding when 'Oui' means 'Non'

Not everyone 'gets' international research. With an international team of researchers, Phoenix MRC is well placed and experienced in tuning in to differences across boundaries. From the Far East, across Europe to the Americas we have the expertise to carry out research and turn the findings from around the world into insights you can understand and implement internationally.

Case Studies

  • Sentencers' Satisfaction Survey

  • Competitor Mystery Shopping

  • Help Desk Mystery Shopping

  • Housing Scheme Test

  • Compliance Mystery Shopping

  • Revitalising Existing Brand

  • Broker Relationship Survey

  • Brand Development

  • Understanding Customer Pricing

  • Comms testing alongside NPD

  • Understanding Attrition

  • Benchmarking Mystery Shopping

  • Driving business growth

  • Tourism Focus Groups

  • Audience Development Plan

  • Trade-off Pricing Research

  • Staff Surveys

  • International Satisfaction & Development

  • New Expert Information Product

  • Understanding the use of Temporary Labour

  • International Competitor Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Sports Facility Survey

  • Affinities Partner

  • Brand Development & Product Screening

  • Understanding the Sales Journey Experience from both sides

  • Plasterboard Packaging Research

  • Mixed Media Advertising Analysis

  • Engaging adults back into education

  • Public Consultation - Waste

  • Marketing consultancy for direct insurance

  • Public Consultation - Council Tax

  • Reader Satisfaction

  • Adult Home Care Tracking Product Development

  • Website Development

  • Luxury In-store Display

  • Satisfaction Survey (Housing)

  • Strategic Brand Development

  • Product Development using Ethnography

  • Brand Image Research

  • Prototype Evaluation

  • Service Delivery Mystery Shopping

  • Multi-national Usage & Attitude Survey

  • Visitor Survey

  • Global Advertising Campaign

  • Communication: New and existing financial products

  • Cathedral Visitor Survey

  • Loyalty Scheme

  • Understanding Local Business Needs

  • Development of the Direct Offering

  • Developing marketing materials for new products

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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