Skip navigation


It takes a mindset that's open to seeing and respecting cultural differences.

Understanding when 'Oui' means 'Non'

Not everyone 'gets' international research. With an international team of researchers, Phoenix MRC is well placed and experienced in tuning in to differences across boundaries. From the Far East, across Europe to the Americas we have the expertise to carry out research and turn the findings from around the world into insights you can understand and implement internationally.

Case Studies

  • Engaging adults back into education

  • Sports Facility Survey

  • Public Consultation - Waste

  • International Satisfaction & Development

  • Sentencers' Satisfaction Survey

  • Housing Scheme Test

  • Development of the Direct Offering

  • Plasterboard Packaging Research

  • Compliance Mystery Shopping

  • Reader Satisfaction

  • Loyalty Scheme

  • International Competitor Mystery Shopping

  • Mixed Media Advertising Analysis

  • Understanding Attrition

  • Prototype Evaluation

  • Trade-off Pricing Research

  • Product Development using Ethnography

  • Revitalising Existing Brand

  • Driving business growth

  • Broker Relationship Survey

  • Staff Surveys

  • New Expert Information Product

  • Strategic Brand Development

  • Cathedral Visitor Survey

  • Brand Development & Product Screening

  • Understanding the Sales Journey Experience from both sides

  • Financial Brand Satisfaction Tracking

  • Understanding Local Business Needs

  • Service Delivery Mystery Shopping

  • Comms testing alongside NPD

  • Tourism Focus Groups

  • Satisfaction Survey (Housing)

  • Brand Development

  • Multi-national Usage & Attitude Survey

  • Luxury In-store Display

  • Brand Image Research

  • Audience Development Plan

  • Global Advertising Campaign

  • Benchmarking Mystery Shopping

  • Website Development

  • Adult Home Care Tracking Product Development

  • Competitor Mystery Shopping

  • Understanding Customer Pricing

  • Help Desk Mystery Shopping

  • Public Consultation - Council Tax

  • Affinities Partner

  • Communication: New and existing financial products

  • Marketing consultancy for direct insurance

  • Developing marketing materials for new products

  • Visitor Survey

  • Understanding the use of Temporary Labour

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us