Skip navigation


It takes a mindset that's open to seeing and respecting cultural differences.

Understanding when 'Oui' means 'Non'

Not everyone 'gets' international research. With an international team of researchers, Phoenix MRC is well placed and experienced in tuning in to differences across boundaries. From the Far East, across Europe to the Americas we have the expertise to carry out research and turn the findings from around the world into insights you can understand and implement internationally.

Case Studies

  • Competitor Mystery Shopping

  • Developing marketing materials for new products

  • Sentencers' Satisfaction Survey

  • Understanding Local Business Needs

  • Public Consultation - Waste

  • Revitalising Existing Brand

  • Understanding the use of Temporary Labour

  • Benchmarking Mystery Shopping

  • Brand Development & Product Screening

  • Adult Home Care Tracking Product Development

  • Reader Satisfaction

  • Understanding Customer Pricing

  • Driving business growth

  • Plasterboard Packaging Research

  • International Satisfaction & Development

  • Understanding the Sales Journey Experience from both sides

  • Tourism Focus Groups

  • Affinities Partner

  • Public Consultation - Council Tax

  • Housing Scheme Test

  • Communication: New and existing financial products

  • Audience Development Plan

  • Staff Surveys

  • Loyalty Scheme

  • Visitor Survey

  • Development of the Direct Offering

  • Multi-national Usage & Attitude Survey

  • Mixed Media Advertising Analysis

  • Cathedral Visitor Survey

  • Compliance Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Marketing consultancy for direct insurance

  • Help Desk Mystery Shopping

  • Comms testing alongside NPD

  • Strategic Brand Development

  • Engaging adults back into education

  • Brand Development

  • Satisfaction Survey (Housing)

  • Broker Relationship Survey

  • Brand Image Research

  • Service Delivery Mystery Shopping

  • Website Development

  • International Competitor Mystery Shopping

  • Global Advertising Campaign

  • Understanding Attrition

  • New Expert Information Product

  • Sports Facility Survey

  • Product Development using Ethnography

  • Prototype Evaluation

  • Trade-off Pricing Research

  • Luxury In-store Display

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

Find us