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It takes a mindset that's open to seeing and respecting cultural differences.

Understanding when 'Oui' means 'Non'

Not everyone 'gets' international research. With an international team of researchers, Phoenix MRC is well placed and experienced in tuning in to differences across boundaries. From the Far East, across Europe to the Americas we have the expertise to carry out research and turn the findings from around the world into insights you can understand and implement internationally.

Case Studies

  • Loyalty Scheme

  • Broker Relationship Survey

  • Global Advertising Campaign

  • Sports Facility Survey

  • Financial Brand Satisfaction Tracking

  • Trade-off Pricing Research

  • Luxury In-store Display

  • Cathedral Visitor Survey

  • Adult Home Care Tracking Product Development

  • International Satisfaction & Development

  • Multi-national Usage & Attitude Survey

  • Public Consultation - Waste

  • Revitalising Existing Brand

  • Visitor Survey

  • Sentencers' Satisfaction Survey

  • Driving business growth

  • New Expert Information Product

  • Communication: New and existing financial products

  • Benchmarking Mystery Shopping

  • Understanding the Sales Journey Experience from both sides

  • Reader Satisfaction

  • Brand Development & Product Screening

  • Development of the Direct Offering

  • Service Delivery Mystery Shopping

  • Comms testing alongside NPD

  • Help Desk Mystery Shopping

  • Prototype Evaluation

  • Compliance Mystery Shopping

  • Brand Development

  • Product Development using Ethnography

  • Website Development

  • Affinities Partner

  • Competitor Mystery Shopping

  • Staff Surveys

  • Housing Scheme Test

  • Tourism Focus Groups

  • Plasterboard Packaging Research

  • International Competitor Mystery Shopping

  • Public Consultation - Council Tax

  • Satisfaction Survey (Housing)

  • Developing marketing materials for new products

  • Understanding Attrition

  • Understanding Local Business Needs

  • Marketing consultancy for direct insurance

  • Understanding the use of Temporary Labour

  • Understanding Customer Pricing

  • Strategic Brand Development

  • Engaging adults back into education

  • Mixed Media Advertising Analysis

  • Audience Development Plan

  • Brand Image Research

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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