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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Website Development

  • Staff Surveys

  • Prototype Evaluation

  • Cathedral Visitor Survey

  • Satisfaction Survey (Housing)

  • Multi-national Usage & Attitude Survey

  • New Expert Information Product

  • Understanding Attrition

  • Affinities Partner

  • Developing marketing materials for new products

  • Reader Satisfaction

  • Broker Relationship Survey

  • Service Delivery Mystery Shopping

  • International Competitor Mystery Shopping

  • Trade-off Pricing Research

  • Luxury In-store Display

  • Help Desk Mystery Shopping

  • Brand Development

  • Sports Facility Survey

  • Public Consultation - Waste

  • Audience Development Plan

  • Global Advertising Campaign

  • Communication: New and existing financial products

  • Understanding the use of Temporary Labour

  • Comms testing alongside NPD

  • Understanding Local Business Needs

  • Tourism Focus Groups

  • Compliance Mystery Shopping

  • International Satisfaction & Development

  • Strategic Brand Development

  • Understanding the Sales Journey Experience from both sides

  • Sentencers' Satisfaction Survey

  • Plasterboard Packaging Research

  • Visitor Survey

  • Engaging adults back into education

  • Development of the Direct Offering

  • Driving business growth

  • Marketing consultancy for direct insurance

  • Product Development using Ethnography

  • Loyalty Scheme

  • Mixed Media Advertising Analysis

  • Brand Development & Product Screening

  • Brand Image Research

  • Housing Scheme Test

  • Financial Brand Satisfaction Tracking

  • Understanding Customer Pricing

  • Benchmarking Mystery Shopping

  • Competitor Mystery Shopping

  • Revitalising Existing Brand

  • Public Consultation - Council Tax

  • Adult Home Care Tracking Product Development

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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