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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Brand Image Research

  • Reader Satisfaction

  • Sentencers' Satisfaction Survey

  • Understanding Attrition

  • Service Delivery Mystery Shopping

  • International Competitor Mystery Shopping

  • Multi-national Usage & Attitude Survey

  • Understanding Customer Pricing

  • Help Desk Mystery Shopping

  • New Expert Information Product

  • Global Advertising Campaign

  • Visitor Survey

  • Prototype Evaluation

  • Compliance Mystery Shopping

  • Trade-off Pricing Research

  • Understanding the Sales Journey Experience from both sides

  • Revitalising Existing Brand

  • Housing Scheme Test

  • Engaging adults back into education

  • Tourism Focus Groups

  • Benchmarking Mystery Shopping

  • Cathedral Visitor Survey

  • Development of the Direct Offering

  • Public Consultation - Council Tax

  • Website Development

  • Broker Relationship Survey

  • Brand Development

  • Luxury In-store Display

  • Strategic Brand Development

  • Brand Development & Product Screening

  • Adult Home Care Tracking Product Development

  • Audience Development Plan

  • Public Consultation - Waste

  • International Satisfaction & Development

  • Mixed Media Advertising Analysis

  • Satisfaction Survey (Housing)

  • Understanding the use of Temporary Labour

  • Developing marketing materials for new products

  • Driving business growth

  • Affinities Partner

  • Product Development using Ethnography

  • Loyalty Scheme

  • Comms testing alongside NPD

  • Sports Facility Survey

  • Staff Surveys

  • Plasterboard Packaging Research

  • Communication: New and existing financial products

  • Understanding Local Business Needs

  • Financial Brand Satisfaction Tracking

  • Marketing consultancy for direct insurance

  • Competitor Mystery Shopping

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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