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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Reader Satisfaction

  • Staff Surveys

  • Understanding the use of Temporary Labour

  • Visitor Survey

  • Understanding Customer Pricing

  • Brand Development & Product Screening

  • Help Desk Mystery Shopping

  • New Expert Information Product

  • Trade-off Pricing Research

  • Website Development

  • Compliance Mystery Shopping

  • Development of the Direct Offering

  • Developing marketing materials for new products

  • Cathedral Visitor Survey

  • Mixed Media Advertising Analysis

  • Luxury In-store Display

  • Driving business growth

  • Understanding the Sales Journey Experience from both sides

  • Plasterboard Packaging Research

  • Multi-national Usage & Attitude Survey

  • Benchmarking Mystery Shopping

  • Brand Image Research

  • Understanding Attrition

  • Satisfaction Survey (Housing)

  • Tourism Focus Groups

  • Revitalising Existing Brand

  • Public Consultation - Council Tax

  • Public Consultation - Waste

  • Communication: New and existing financial products

  • Sports Facility Survey

  • Brand Development

  • Comms testing alongside NPD

  • Strategic Brand Development

  • International Competitor Mystery Shopping

  • Competitor Mystery Shopping

  • Audience Development Plan

  • Sentencers' Satisfaction Survey

  • Understanding Local Business Needs

  • Loyalty Scheme

  • Affinities Partner

  • International Satisfaction & Development

  • Global Advertising Campaign

  • Product Development using Ethnography

  • Broker Relationship Survey

  • Service Delivery Mystery Shopping

  • Representative panel building

  • Prototype Evaluation

  • Financial Brand Satisfaction Tracking

  • Marketing consultancy for direct insurance

  • Adult Home Care Tracking Product Development

  • Engaging adults back into education

  • Housing Scheme Test

Contact Phoenix MRC


+44 (0) 1242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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