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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Driving business growth

  • Cathedral Visitor Survey

  • Tourism Focus Groups

  • Comms testing alongside NPD

  • Help Desk Mystery Shopping

  • Sentencers' Satisfaction Survey

  • Revitalising Existing Brand

  • Understanding Customer Pricing

  • Affinities Partner

  • Public Consultation - Council Tax

  • Public Consultation - Waste

  • New Expert Information Product

  • Audience Development Plan

  • Development of the Direct Offering

  • Compliance Mystery Shopping

  • Engaging adults back into education

  • Strategic Brand Development

  • Global Advertising Campaign

  • Sports Facility Survey

  • Understanding Attrition

  • Competitor Mystery Shopping

  • Developing marketing materials for new products

  • Prototype Evaluation

  • International Satisfaction & Development

  • Mixed Media Advertising Analysis

  • Luxury In-store Display

  • Brand Development & Product Screening

  • Benchmarking Mystery Shopping

  • Satisfaction Survey (Housing)

  • Service Delivery Mystery Shopping

  • Marketing consultancy for direct insurance

  • Loyalty Scheme

  • Staff Surveys

  • Plasterboard Packaging Research

  • Website Development

  • Financial Brand Satisfaction Tracking

  • Brand Development

  • Multi-national Usage & Attitude Survey

  • Reader Satisfaction

  • Trade-off Pricing Research

  • Broker Relationship Survey

  • Understanding the Sales Journey Experience from both sides

  • Communication: New and existing financial products

  • Adult Home Care Tracking Product Development

  • Housing Scheme Test

  • International Competitor Mystery Shopping

  • Visitor Survey

  • Brand Image Research

  • Product Development using Ethnography

  • Understanding the use of Temporary Labour

  • Understanding Local Business Needs

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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