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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Housing Scheme Test

  • Understanding the Sales Journey Experience from both sides

  • Global Advertising Campaign

  • Satisfaction Survey (Housing)

  • Brand Development

  • Reader Satisfaction

  • Visitor Survey

  • Plasterboard Packaging Research

  • Competitor Mystery Shopping

  • Sentencers' Satisfaction Survey

  • Sports Facility Survey

  • Trade-off Pricing Research

  • Developing marketing materials for new products

  • Cathedral Visitor Survey

  • Marketing consultancy for direct insurance

  • Adult Home Care Tracking Product Development

  • Loyalty Scheme

  • Website Development

  • Audience Development Plan

  • Benchmarking Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Comms testing alongside NPD

  • International Competitor Mystery Shopping

  • Driving business growth

  • Luxury In-store Display

  • Staff Surveys

  • Public Consultation - Waste

  • Communication: New and existing financial products

  • Development of the Direct Offering

  • Understanding Customer Pricing

  • New Expert Information Product

  • Understanding the use of Temporary Labour

  • Mixed Media Advertising Analysis

  • Brand Image Research

  • Product Development using Ethnography

  • Revitalising Existing Brand

  • Tourism Focus Groups

  • International Satisfaction & Development

  • Multi-national Usage & Attitude Survey

  • Understanding Attrition

  • Broker Relationship Survey

  • Strategic Brand Development

  • Compliance Mystery Shopping

  • Affinities Partner

  • Help Desk Mystery Shopping

  • Service Delivery Mystery Shopping

  • Prototype Evaluation

  • Engaging adults back into education

  • Understanding Local Business Needs

  • Brand Development & Product Screening

  • Public Consultation - Council Tax

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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