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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Compliance Mystery Shopping

  • Product Development using Ethnography

  • Sports Facility Survey

  • Adult Home Care Tracking Product Development

  • Brand Image Research

  • Satisfaction Survey (Housing)

  • Affinities Partner

  • Global Advertising Campaign

  • Sentencers' Satisfaction Survey

  • Developing marketing materials for new products

  • Loyalty Scheme

  • Plasterboard Packaging Research

  • Mixed Media Advertising Analysis

  • Tourism Focus Groups

  • Prototype Evaluation

  • Benchmarking Mystery Shopping

  • Development of the Direct Offering

  • Public Consultation - Council Tax

  • Financial Brand Satisfaction Tracking

  • Public Consultation - Waste

  • Help Desk Mystery Shopping

  • Cathedral Visitor Survey

  • Understanding Customer Pricing

  • Brand Development

  • Communication: New and existing financial products

  • Understanding Attrition

  • New Expert Information Product

  • Marketing consultancy for direct insurance

  • Understanding the Sales Journey Experience from both sides

  • Engaging adults back into education

  • Revitalising Existing Brand

  • International Competitor Mystery Shopping

  • Luxury In-store Display

  • Reader Satisfaction

  • Housing Scheme Test

  • Competitor Mystery Shopping

  • International Satisfaction & Development

  • Comms testing alongside NPD

  • Brand Development & Product Screening

  • Multi-national Usage & Attitude Survey

  • Staff Surveys

  • Service Delivery Mystery Shopping

  • Strategic Brand Development

  • Visitor Survey

  • Trade-off Pricing Research

  • Audience Development Plan

  • Understanding the use of Temporary Labour

  • Driving business growth

  • Understanding Local Business Needs

  • Broker Relationship Survey

  • Website Development

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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