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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Compliance Mystery Shopping

  • Revitalising Existing Brand

  • Visitor Survey

  • Service Delivery Mystery Shopping

  • Understanding the Sales Journey Experience from both sides

  • Financial Brand Satisfaction Tracking

  • International Satisfaction & Development

  • Understanding Local Business Needs

  • Understanding Attrition

  • Brand Development & Product Screening

  • Luxury In-store Display

  • Staff Surveys

  • Sentencers' Satisfaction Survey

  • Reader Satisfaction

  • Product Development using Ethnography

  • Sports Facility Survey

  • Strategic Brand Development

  • Competitor Mystery Shopping

  • Engaging adults back into education

  • Affinities Partner

  • International Competitor Mystery Shopping

  • Help Desk Mystery Shopping

  • New Expert Information Product

  • Public Consultation - Waste

  • Plasterboard Packaging Research

  • Brand Image Research

  • Understanding Customer Pricing

  • Prototype Evaluation

  • Trade-off Pricing Research

  • Cathedral Visitor Survey

  • Loyalty Scheme

  • Tourism Focus Groups

  • Development of the Direct Offering

  • Audience Development Plan

  • Driving business growth

  • Public Consultation - Council Tax

  • Benchmarking Mystery Shopping

  • Mixed Media Advertising Analysis

  • Developing marketing materials for new products

  • Multi-national Usage & Attitude Survey

  • Comms testing alongside NPD

  • Global Advertising Campaign

  • Adult Home Care Tracking Product Development

  • Understanding the use of Temporary Labour

  • Marketing consultancy for direct insurance

  • Satisfaction Survey (Housing)

  • Brand Development

  • Communication: New and existing financial products

  • Website Development

  • Broker Relationship Survey

  • Housing Scheme Test

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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