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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Understanding Attrition

  • Staff Surveys

  • Adult Home Care Tracking Product Development

  • Development of the Direct Offering

  • Marketing consultancy for direct insurance

  • Benchmarking Mystery Shopping

  • Plasterboard Packaging Research

  • Service Delivery Mystery Shopping

  • Understanding Local Business Needs

  • Prototype Evaluation

  • Website Development

  • Compliance Mystery Shopping

  • Luxury In-store Display

  • Competitor Mystery Shopping

  • Satisfaction Survey (Housing)

  • Multi-national Usage & Attitude Survey

  • Engaging adults back into education

  • Reader Satisfaction

  • Sentencers' Satisfaction Survey

  • Comms testing alongside NPD

  • Understanding Customer Pricing

  • Broker Relationship Survey

  • Loyalty Scheme

  • Tourism Focus Groups

  • New Expert Information Product

  • Cathedral Visitor Survey

  • Driving business growth

  • Affinities Partner

  • Developing marketing materials for new products

  • Public Consultation - Council Tax

  • Trade-off Pricing Research

  • Public Consultation - Waste

  • Visitor Survey

  • Product Development using Ethnography

  • Global Advertising Campaign

  • Brand Development & Product Screening

  • Understanding the use of Temporary Labour

  • Communication: New and existing financial products

  • Housing Scheme Test

  • Audience Development Plan

  • International Competitor Mystery Shopping

  • Sports Facility Survey

  • Financial Brand Satisfaction Tracking

  • Revitalising Existing Brand

  • Brand Development

  • Strategic Brand Development

  • International Satisfaction & Development

  • Understanding the Sales Journey Experience from both sides

  • Help Desk Mystery Shopping

  • Brand Image Research

  • Mixed Media Advertising Analysis

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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