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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Prototype Evaluation

  • Service Delivery Mystery Shopping

  • Brand Development & Product Screening

  • Product Development using Ethnography

  • Comms testing alongside NPD

  • Global Advertising Campaign

  • Compliance Mystery Shopping

  • Affinities Partner

  • Development of the Direct Offering

  • Developing marketing materials for new products

  • Financial Brand Satisfaction Tracking

  • Revitalising Existing Brand

  • Public Consultation - Waste

  • Public Consultation - Council Tax

  • Sentencers' Satisfaction Survey

  • Visitor Survey

  • Trade-off Pricing Research

  • Understanding Attrition

  • Brand Development

  • Engaging adults back into education

  • Understanding Customer Pricing

  • Plasterboard Packaging Research

  • Cathedral Visitor Survey

  • Housing Scheme Test

  • Marketing consultancy for direct insurance

  • Adult Home Care Tracking Product Development

  • Broker Relationship Survey

  • Satisfaction Survey (Housing)

  • Audience Development Plan

  • Mixed Media Advertising Analysis

  • Understanding Local Business Needs

  • Staff Surveys

  • Luxury In-store Display

  • Driving business growth

  • Tourism Focus Groups

  • International Competitor Mystery Shopping

  • Competitor Mystery Shopping

  • Website Development

  • Understanding the use of Temporary Labour

  • Sports Facility Survey

  • Multi-national Usage & Attitude Survey

  • Reader Satisfaction

  • Benchmarking Mystery Shopping

  • Loyalty Scheme

  • Communication: New and existing financial products

  • New Expert Information Product

  • Brand Image Research

  • Understanding the Sales Journey Experience from both sides

  • Help Desk Mystery Shopping

  • Strategic Brand Development

  • International Satisfaction & Development

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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