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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Strategic Brand Development

  • International Competitor Mystery Shopping

  • Understanding Customer Pricing

  • Understanding the Sales Journey Experience from both sides

  • Communication: New and existing financial products

  • Mixed Media Advertising Analysis

  • Service Delivery Mystery Shopping

  • Development of the Direct Offering

  • Affinities Partner

  • Sports Facility Survey

  • Developing marketing materials for new products

  • Plasterboard Packaging Research

  • Public Consultation - Waste

  • Financial Brand Satisfaction Tracking

  • Brand Development & Product Screening

  • Public Consultation - Council Tax

  • Sentencers' Satisfaction Survey

  • New Expert Information Product

  • International Satisfaction & Development

  • Revitalising Existing Brand

  • Adult Home Care Tracking Product Development

  • Competitor Mystery Shopping

  • Broker Relationship Survey

  • Staff Surveys

  • Product Development using Ethnography

  • Tourism Focus Groups

  • Multi-national Usage & Attitude Survey

  • Audience Development Plan

  • Understanding Attrition

  • Brand Development

  • Compliance Mystery Shopping

  • Global Advertising Campaign

  • Brand Image Research

  • Loyalty Scheme

  • Prototype Evaluation

  • Housing Scheme Test

  • Website Development

  • Reader Satisfaction

  • Cathedral Visitor Survey

  • Visitor Survey

  • Marketing consultancy for direct insurance

  • Satisfaction Survey (Housing)

  • Comms testing alongside NPD

  • Engaging adults back into education

  • Trade-off Pricing Research

  • Understanding the use of Temporary Labour

  • Driving business growth

  • Understanding Local Business Needs

  • Benchmarking Mystery Shopping

  • Luxury In-store Display

  • Help Desk Mystery Shopping

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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