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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Prototype Evaluation

  • Marketing consultancy for direct insurance

  • Mixed Media Advertising Analysis

  • International Satisfaction & Development

  • Brand Development & Product Screening

  • Understanding Attrition

  • Adult Home Care Tracking Product Development

  • Financial Brand Satisfaction Tracking

  • Broker Relationship Survey

  • Compliance Mystery Shopping

  • Understanding Local Business Needs

  • Housing Scheme Test

  • Sentencers' Satisfaction Survey

  • Driving business growth

  • Benchmarking Mystery Shopping

  • Understanding the Sales Journey Experience from both sides

  • Communication: New and existing financial products

  • Strategic Brand Development

  • Engaging adults back into education

  • Brand Image Research

  • Comms testing alongside NPD

  • Multi-national Usage & Attitude Survey

  • Tourism Focus Groups

  • Help Desk Mystery Shopping

  • Staff Surveys

  • Website Development

  • Affinities Partner

  • Loyalty Scheme

  • International Competitor Mystery Shopping

  • Development of the Direct Offering

  • Brand Development

  • Global Advertising Campaign

  • Luxury In-store Display

  • Audience Development Plan

  • Product Development using Ethnography

  • Understanding Customer Pricing

  • Satisfaction Survey (Housing)

  • Competitor Mystery Shopping

  • Developing marketing materials for new products

  • Public Consultation - Council Tax

  • Plasterboard Packaging Research

  • Understanding the use of Temporary Labour

  • Revitalising Existing Brand

  • Service Delivery Mystery Shopping

  • New Expert Information Product

  • Public Consultation - Waste

  • Visitor Survey

  • Reader Satisfaction

  • Cathedral Visitor Survey

  • Trade-off Pricing Research

  • Sports Facility Survey

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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