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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Website Development

  • Audience Development Plan

  • Understanding the Sales Journey Experience from both sides

  • Understanding Customer Pricing

  • Strategic Brand Development

  • Multi-national Usage & Attitude Survey

  • Compliance Mystery Shopping

  • Understanding Local Business Needs

  • International Competitor Mystery Shopping

  • Financial Brand Satisfaction Tracking

  • Marketing consultancy for direct insurance

  • Adult Home Care Tracking Product Development

  • Global Advertising Campaign

  • Product Development using Ethnography

  • International Satisfaction & Development

  • Comms testing alongside NPD

  • Understanding the use of Temporary Labour

  • Revitalising Existing Brand

  • Developing marketing materials for new products

  • Communication: New and existing financial products

  • Mixed Media Advertising Analysis

  • Understanding Attrition

  • Luxury In-store Display

  • Public Consultation - Waste

  • Tourism Focus Groups

  • Driving business growth

  • Brand Image Research

  • Engaging adults back into education

  • Prototype Evaluation

  • Development of the Direct Offering

  • Visitor Survey

  • Competitor Mystery Shopping

  • Brand Development & Product Screening

  • Satisfaction Survey (Housing)

  • Trade-off Pricing Research

  • Public Consultation - Council Tax

  • Broker Relationship Survey

  • Housing Scheme Test

  • New Expert Information Product

  • Sports Facility Survey

  • Cathedral Visitor Survey

  • Reader Satisfaction

  • Brand Development

  • Plasterboard Packaging Research

  • Service Delivery Mystery Shopping

  • Help Desk Mystery Shopping

  • Benchmarking Mystery Shopping

  • Sentencers' Satisfaction Survey

  • Affinities Partner

  • Loyalty Scheme

  • Staff Surveys

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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