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Education & Training Research

Insights & research can lead the way for improvements.

Education & training enable us to arm ourselves to meet the challenges ahead

Whether it's monitoring progress of trial programmes, understanding the needs of different stakeholders or developing new approaches, research helps to clarify the issues faced and point the way forward for further development and improvement. Training and educational research often require extra flexibility of approach both methodologically and conceptually to achieve the maximum benefit and insight. Phoenix MRC understand this and go the extra mile to achieve it.

Case Studies

  • Compliance Mystery Shopping

  • Tourism Focus Groups

  • Communication: New and existing financial products

  • Financial Brand Satisfaction Tracking

  • Driving business growth

  • Brand Development & Product Screening

  • Global Advertising Campaign

  • Sports Facility Survey

  • Understanding the use of Temporary Labour

  • Adult Home Care Tracking Product Development

  • Understanding the Sales Journey Experience from both sides

  • Brand Image Research

  • Affinities Partner

  • Engaging adults back into education

  • International Competitor Mystery Shopping

  • Development of the Direct Offering

  • Understanding Local Business Needs

  • Broker Relationship Survey

  • Marketing consultancy for direct insurance

  • International Satisfaction & Development

  • Service Delivery Mystery Shopping

  • Multi-national Usage & Attitude Survey

  • Loyalty Scheme

  • Staff Surveys

  • Public Consultation - Council Tax

  • Visitor Survey

  • Sentencers' Satisfaction Survey

  • Cathedral Visitor Survey

  • Trade-off Pricing Research

  • Revitalising Existing Brand

  • New Expert Information Product

  • Competitor Mystery Shopping

  • Mixed Media Advertising Analysis

  • Understanding Customer Pricing

  • Product Development using Ethnography

  • Developing marketing materials for new products

  • Website Development

  • Satisfaction Survey (Housing)

  • Benchmarking Mystery Shopping

  • Comms testing alongside NPD

  • Reader Satisfaction

  • Public Consultation - Waste

  • Luxury In-store Display

  • Help Desk Mystery Shopping

  • Prototype Evaluation

  • Audience Development Plan

  • Strategic Brand Development

  • Brand Development

  • Understanding Attrition

  • Housing Scheme Test

  • Plasterboard Packaging Research

Contact Phoenix MRC


01242 256816



Whithorne House / London Road / Cheltenham / Gloucestershire / GL52 6UY

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